Flowers By Nicholas in New York

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comments 5

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  yuko suzuki

  :: 16 October 2017 12:39:05

  I've ordered Be My Love Bouquet with Red Roses: 8 roses, 4 opened lilys, 7 daisys, and green leaves. The photo looks good, but they sent me different bouquet : 5 roses, 3 old hydrangea and 1 closed lily. Very dissatisfied and disappointed. I've claimed about the flower that the flower he sent us was different than the photo on the web. We argued and in the end he said he doesn't matter what photo looks like, we use what we have that day. I decided not to talk to him anymore and said goodbye.

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  Abraham Esfandiary

  :: 10 October 2017 12:42:57

  If you are trying to send flowers to somebody as a special gift anonymously do not send it through this company because if the person happens to call to find out where it came from they will give you her information which I feel is a violation to a customer's rights

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  jojo mendoza

  :: 28 June 2017 00:08:36

  Amazing service. I can't wait to go back! Thank you for the amazing orchid bouquet and boutonniere!

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  Tasneem AKHTAR

  :: 24 July 2016 20:21:51

  BE VERY CAREFUL. “Old Fashioned service” that fails to deliver. I ordered a bridal bouquet, two bridesmaids' bouquets and a boutonniere 2.5 months in advance of my wedding for a sum of $285 in cash. I requested peonies which accounted for the high price. One week before the wedding I was called and asked to come to the store and told that peonies were not available and that roses could be substituted. On payment, I requested whether a discount could be made given the lower cost of roses but was told this was not possible and instead more roses would be used in the arrangements. On the morning of the wedding, the flowers were delivered but the colours used were not the ones I had ordered, stems were showing, all three bouquets were small and fewer roses had been used than agreed and the ribbons were tied very sloppily. I pointed out the mistakes and the delivery man/designer returned to the store. We were delayed in leaving for our ceremony. After about an hour he returned with the correct colour for the bridal bouquet however the ribbon arrangement and number of flowers did not change. I again pointed this out by showing the delivery man the emails and the order. He responded that my order had not been communicated correctly by the owner and he agreed that the flowers were not worth $285 but he couldn’t do anymore without delaying us even further for our ceremony. During the ceremony several of the flowers fell out of the bridal bouquet, so it was discarded. After the ceremony, I wrote an email to point out the mistakes. Despite having written evidence to the contrary, the owner refused to acknowledge the mistakes and had no interest in meeting to discuss my complaint and even suggested that I was being threatening and insulting. VERY POOR quality product and service. Would NOT recommend.

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  Camille Ampolini

  :: 21 October 2015 00:13:02

  After my daughter moved to New York I was looking for a florist near her that I could use to send her flowers and happened upon Flowers by Nicholas. From my first phone call I knew I had stumbled upon a real gem. Nicholas, the owner, offers old fashioned customer service that goes above and beyond and Ismael, their floral designer, creates arrangements that are absolutely beautiful. Their recommendations are always spot on and my daughter always loves the flowers she receives. She sends me a picture of each arrangement and I am never disappointed. When you need to order flowers I highly recommend using Flowers by Nicholas.