Flower Garden Florist in Fort Worth

🕗 opening times

comments 5

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  Michelle McCabe

  :: 17 January 2018 13:09:16

  I did not personally order the flowers from Flower Garden but was gifted the most beautiful long lasting bouquet that I have ever received. I wasn't home for delivery but the delivery man called and asked if he could deliver to a neighbor but I requested he leave them at the door. He took the time to discuss the best place to keep them fresh and not visible from the street.

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  Connie Martinez

  :: 05 September 2017 18:11:13

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  Ashlyn Howard

  :: 12 May 2017 11:16:06

  The absolute worst customer service I have ever received from a florist. They couldn't tell me when it was going to be delivered, suggested that because it was mothers day weekend (as if that's my fault) that they couldn't tell me specifics on anything. Left a hand written note on the door at 7pm at night when no one was home that they tried to deliver the flowers when I was told all day long that the truck was out for delivery. I would and will never use them again. Plus the customer service on the phone at the office was terrible. Receptionist was extremely bad at explaining services, what happened or how they could fix anything. Was told "What would you like us to do about it?" Just bad service all the way around. Oh and the arrangement I ordered looked nothing like what I ordered..... REALLY?????

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  Danny Leblanc

  :: 12 February 2016 15:06:10

  You would think if you complete the order form and they except debit card payment you would receive service. No , just a bunch of excuses . They don't take responsibility for their business just play the blame game with no resolve. They could care less.

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  Пользователь Google

  :: 23 February 2012 18:41:02

  I called this florist at 5:30pm on a weekday. Not knowing that the place was closed. Someone answered the phone and I inquired as to whether they could do a delivery for the following morning for a funeral next door. The woman replied that they would in fact be able to do the delivery so I proceeded to place my order. The rude woman responded "I don't really know what that is (the item that I was trying to order) and we are actually closed. I was walking out and picked up the phone on my way out" Apparently this place is not hurting for business because with customer service like that I would NEVER order anything from them. If you do not want to handle your customers DON'T ANSWER THE PHONE! And NEVER speak to a potential customer as if you are too busy to take care of business.