First Horizon Bank in Bartlett

🕗 opening times

comments 5

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  Cassie Richardson

  :: 30 March 2022 14:22:31

  I was at the 6891 summer ave Bartlett, TN location on 3-29-22 at approximately 3:12pm and the teller, Patesy, intentionally made me stand there in line, I was first in line, for no reason. She wasn't doing anything other than admiring the color polish on her nails. Furthermore, no one else even noticed or should I say cared that that was what was happening. This isn't the first time she has played this kind of game. She is too grown to be playing at all. Someone may need to explain to her that her maturity status is only 6th grade level and that she is embarrassing herself. She is at a time in her life where she should be setting the example, not proving a point.

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  Mark Lloyd

  :: 10 September 2021 14:38:11

  Great bank. They don't charge me for nonsense like other banks!

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  LA Mosey

  :: 30 April 2019 17:28:41

  Poor Customer Service. New to TN and do not have an account here. And not getting one here after bad experience. It was the Manager that was slouched on the counter, not looking at me, looking off to the side, telling me if I can't pay $3 to cash their First TN check that she can't help me. Then when I agreed, she told me to stand in another line. The lines are long and lead back to the private area where customers are giving sensitive information. Then the teller wouldn't cash the full amount, because she couldn't read the check correctly. Bad design, poor customer service, very little privacy. No wonder their logo has only 1 star.

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  Don Ashton

  :: 28 March 2019 13:30:58

  LOVE, LOVE, LOVE this bank! Always have loved First Tennessee Bank. The staff at this particular branch is sooo pleasing and grateful for their customers.

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  nfun01

  :: 22 February 2018 05:51:37

  Laura was excellent. She answered all of my questions and took care of everything I needed in very professional and timely manner.