First Fidelity Bank in Oklahoma City

🕗 opening times

comments 5

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  Tatiana Polin

  :: 26 May 2018 13:07:02

  Horrible experience we waited in line for 28 minutes to cash a check from this bank to be told they couldn’t cash it because it’s saturday. When we asked what does that have to do with anything Ciara Brown said she couldn’t do anything for us. Very rude as a customer and a branch manager at chase bank I know this is not how things are done. There is no radon anyone has to wait 28 minutes on a Saturday and for checks to only be able to cash on weekdays.

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  Kari Ochoa

  :: 21 July 2017 09:46:34

  Twice I have spent more than 10 minutes in the drivethru. Both times I was depositing money and both times I had to buzz to ask what was going on. Both times the same lady said it was almost ready only for me to wait another 5 minutes. If you do not have 20 minutes to sit in their drivethru go somewhere else because obviously we are bugging them by depositing our money in their bank.

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  Alexander Justel

  :: 17 February 2016 10:02:00

  Very nice place, fantastic people working there, every time I go, they are fast and I have received a great customer service specially Dylan Lodes, he is always extremely helpful and efficient.

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  wayne Matlock

  :: 24 December 2015 11:22:27

  I have complained to this bank before about the managers BOGUS bank fees ,and have gotten no responses from their head office...., so i closed my account !!!! Now they have attempted to take money from my wifes account for a make believe "fee" , for a change order to a business when she was needeing $5 bills for stocking stuffers !!!! This branch is crooked as hell , i cannot beleive that the main branch would allow them to do this. They need to be investigated and exposed !!

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  Heather Cebulla

  :: 11 November 2015 22:29:50

  We came in needing several documents notarized. They were all very friendly and helpful. We are not clients with this bank. They got our paperwork notarized and witnessed. They made copies of our ID's that we needed to send with the paperwork and the made copies of everything for us. At one point I had to call out Title Company in FL for a question, the employee that was helping us went over to my husband and 5 year old and was talking to the both and being very nice while giving me privacy on the phone. She was wonderful. I believe her name is Roxanna. It was a great experience and they helped us out greatly!!