Facials by Martha in New York

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kommentare 5

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  Elena Rizzo

  :: 20 February 2018 20:53:29

  Extremely unprofessional. If I could give 0 stars I would. I made an appointment over a week ago to get a facial that was scheduled to be at 5:00. I walked into my appointment at 4:55 and sat on the couch until 5:15, completely annoyed that I waited 20 minutes waiting for my appointment WITHOUT ANY WARNING from Martha or the staff that she was running behind schedule. I had my car parked at a meter for an hour and a half and had already wasted 20 minutes just sitting there without any idea why I waited for as long as I did. When the girls at the front of the salon went downstairs to let Martha know that I was annoyed that I was waiting 20 minutes, they came back upstairs to tell me to go downstairs because the client before me was getting dressed and finishing up her facial. When I went downstairs to meet Martha and address the timing situation, she told me, “I was finishing up with another client who needed a lot of treatments. Many people have waited over 30 minutes and are never mad like you”. I responded to Martha, “So what are you trying to say? That your time is more important than my time and that I should be waiting for you without any warning that you’re running behind?”..... After Martha’s rude comment and unapologetic demeanor about making me wait, I decided to walk out and not get a facial after all. Her snide attitude and lack of sympathy for running late was enough for me to not bother giving her my business!!

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  Ashley Perez

  :: 09 November 2017 15:13:38

  My microdermabrasion facial experience with Martha was amazing. She is very friendly and professional. She made me feel very relaxed, which is hard for me to accomplish. She walked me through the steps for the facial and used gentle, great scented products. I loved her DIY recommendations for my skin type. It made me feel confident that she genuinely cares for her practice. I am already looking forward to my next facial with Martha. In general, it was great service accompanied by great results.

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  Cristina Youssef

  :: 03 October 2017 19:36:24

  Martha does amazing facials! I've been getting facials done with her for two years. Her products are natural and work great! I have had really bad experiences with skin care products before, but I have NEVER had a bad reaction from using any of Martha's products; they truly are natural and organic! The condition of my skin has improved significantly! Martha truly cares for her clients. She does everything in her power to help them. She's one of the few estheticians that actually takes the time to make things perfect. I highly recommend her!

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  Luis Castano

  :: 22 July 2017 00:00:11

  Martha was very professional and really took the time to make me feel relaxed- I even fell asleep for part of my session. I have been coming here for a few months and have noticed more radiant skin (especially the dark spots under my eyes). Martha uses products with a great aroma; my favorite is the organic aloe moisturizer. I love that she also gives me recommendiations on products to use on an every day basis. Thank you Martha!!

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  Samir Moha

  :: 09 December 2016 15:18:17

  Packages were very affordable. Services were great. The place is royalty. Every penny spent was worth it. I'll definitely recommend Martha's I'll definitely keep on coming back. It was rejuvenating. Thank you for your service .. the Best