E*TRADE FINANCIAL en Boston

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comentarios 5

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  Kim Campion

  :: 03 April 2023 11:15:39

  I've been a loyal customer for almost 30 years. For the last few weeks the site will suddenly go down, like 5 times a day. This is not good as I trade often. Today the site has been down for almost 30 minutes. Customer service is not answering, I'M SO FRUSTRATED!!! Might be time to change platforms.

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  Steven Wu

  :: 29 March 2023 16:02:45

  The worst brokerage firm ever! Sent me an email with a promotional offer, followed all the instructions to open an account and transfer money, but they don't honor it! It says the offer was from last year and cannot enter into the system, what a joke! STAY AWAY!

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  David Scott

  :: 08 September 2022 10:10:22

  The worst of the online brokers. Not only are they one of the few remaining ones that charge for trades, but they also never met a fee they didn't like, and their customer service is atrocious. They are run by incompetents, and you can be sure they're screw up something. Totally messed up an Estate transfer for me recently, and are slow as molasses. Do yourself a favor and invest elsewhere.

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  sindu meier

  :: 27 August 2022 10:07:23

  Etrade locks your account if you log in from your vacation. I spent over 3 hours trying to do things on a Phone that take 2 minutes online. Hold times 45-90 min. Then they transfer you to another department. They reset my password because I pressed 0 for customer service. FIND ANOTHER SERVICE

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  Rozi A

  :: 25 June 2020 06:16:46

  I opened my 1st account 2/2020 with the help of a staff person at 70 Franklin st in Boston and had a wonderful experience. He took the time to explain how the stock market works, etc. I was treated as if I had a major investment already. Really appreciated that! In following months, have made a few calls to get a trade placed or with an inquiry, and yes, sometimes there have been long waits, yet everytime I get an agent on the line, they have been extremely helpful and courteous. Every time! I have seen the negative comments here, and the entitled temper tantrums because of a long hold on the phone...it inspired me to share that the dozen or so calls that I have made have been 100% terrific.