Empire Rent A Car in New York

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comments 5

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  KAREEM WILSON

  :: 21 May 2018 12:16:59

  Rented from them for a first time family trip to the Adirondacks vehicle was in excellent condition the staff was very helpful and friendly..only issue I've had was with ez pass tolls wish they would include them on the vehicles being that most of these bridge crossings are cashless now other than that I'll be renting from them more often

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  pretima sharma

  :: 30 March 2018 12:15:05

  Rented a 15 seater van over 3 months in advance, checked to see if everything was set a week before and called the day before getting the van. A woman reassured me that the van was at this location and that it would be ready for pick up. When I arrived I had to wait 2 hours before getting a proper working van from Queens. I also asked for a trailer to go with the van and at first the woman told me that the price would be $375, but it later changed to $400. This is an extreme inconvience to my family and I because we are basically paying for terrible customer service. However, I do appreciate the people at the front desk trying their best to help my family and I. They also have reasonable prices for their rentals.I hope that this will not happen to another customer.

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  Ivan Rodriguez

  :: 06 March 2018 14:35:46

  Love renting from empire! Good service and I have a great relationship with Jonathan! Good guy! Wish you were a bit cheaper, renting for a week is almost 1,000$ and wish miles were unlimited in metro area like the website says but I get limited. Other than that it’s a 10/10 from me!

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  Nailie Zapata

  :: 21 July 2017 11:42:35

  Great service. Large selection of cars vans and trucks. SUVs. Sprinters. U name it!!

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  Albert Reede

  :: 13 April 2017 15:00:18

  Best place to rent from.. great customer service and fast pace. If your looking for a place to rent from this is the spot. Even have updated cars.