Embassy Suites by Hilton Santa Ana Orange County Airport in Santa Ana

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comments 5

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  Aubrey Lyon

  :: 27 April 2018 02:28:02

  Very satisfied. Guest service is excellent. Very comfortable. Fast service. Balcony is a plus plus plus! Very spacious room. Thank you for the great stay.

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  Eric Lenarz

  :: 26 April 2018 16:31:51

  It isn't nice by any stretch but still pretty clean for the most part. The breakfast is decent and extremely friendly staff. The property definitely is run down and old, but they mostly make up for it with service and location.

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  caroline allbright

  :: 03 March 2018 21:49:29

  This hotel used to be a family favorite. They have done a "remodel" and took out the inviting tropical atmosphere and replaced it with a "halfway" modern, cold feel. There used to be fish, turtles, waterfalls, and tropical plants in the atrium/breakfast area. Now you have happy hour in a run down restaurant. The rooms have been halfway remodeled, but the old fixtures and old doors remain. I am surprised Hilton approves the conditions of this hotel. Staff is friendly, and always have been. The hotel itself needs a lot of work to be "Hilton Standard".

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  Nosferatu Dracula

  :: 01 March 2018 21:22:23

  Pros: 1.) Great Breakfast compared to competition. 2.) Comfortable beds. 3.) Big living spaces (suites). 4.) Cocktails from 530PM-730PM. Negatives: 1.) Water was out for a full day. 2.) No hot water when I woke up. Had to shower cold. 3.) Dust collection, mold spots, hard water build-up indicates poor upkeep. 4.) Thermometer in room doesn't seem to do anything. Result: I encountered problems here that I'd expect to find at a No-Star Motel. Instead good money was paid for a poor experience. I don't plan to stay here again.

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  Elizabeth Wu

  :: 22 January 2018 22:33:45

  This is an awesome hotel in a great location. It's only about 10 minutes from Orange County airport. They have a shuttle service that runs between the hotel and the airport on an as needed basis. Bad thing is the shuttle service ends by 9:30 p.m. However the day that I was there, one of the valet went above and beyond and still brought me back from the airport even though it was past 9:30. Breakfast is awesome here too with the absolute best omelettes anywhere. Whenever I come to this area, I try to stay here.