Embassy Suites by Hilton Albuquerque i Albuquerque

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kommentar 5

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  Donna Dawson

  :: 16 January 2023 18:16:33

  The hotel is close to downtown Albuquerque where the convention events are held, like Comic Con. It's next to the Interstate 40 and 25 so easy to get to when traveling in. The rooms are large as well as the bathroom and very comfortable. But the only thing I didn't like was the price change which is a bit too much for Saturday's price. Plus they charge $12 for parking fees which they didn't do the last time I was there. But if you can afford it, its the place to stay. The breakfast buffet in the morning is also great with many selections to choose from. Great for families.

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  Jo Ti

  :: 09 November 2022 22:58:02

  I am surprised by the number of high reviews. The room was outdated, furniture literally falling apart at the seams. It was also dirty; my pillow had makeup on it. The blackout curtains had shreds in them. There was no closet door and no full-length mirror. A musty smell pervaded the room. It felt neglected and wear-worn, and was depressing. The breakfast was standard Hilton fare, but the dining area was none too clean and all surfaces were sticky.

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  Larry N

  :: 26 August 2022 22:27:55

  Very nice faciltity at a great price. I will stay here again. The staff is friendly and helpful. Drinks are provided in the evening, and eggs-to-order provided for breakfast in the morning. Rooms are one-bedroom, quiet and comfortable. The gentleman cleaning in the dining area (Guadalupe) smiled and made eye contact, which I appreciated.

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  Gwen Dedman

  :: 28 July 2022 18:00:54

  We enjoyed our stay at Embassy Suites by Hilton Albuquerque. The hotel clerk was very friendly and helpful. The Breakfast made-to-order was delicious, especially the omelet. The pool was nice. Maybe just one recommendation for the hotel to get a heated pool. It was kind of cold. Other than that, our stay was pleasant and we'd most definitely be back.

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  S

  :: 29 June 2022 18:37:29

  I was skeptical to stay as I saw multiple previous reviews regarding this property, unfortunately they were right on. I arrived to what appeared to be black mold in the bathroom. Asked if housekeeping could come by to clean it up, they said it would take a while. They never showed up. I attempted to eat downstairs next to the water feature only to be told by the restaurant staff that I couldn’t eat there and to move, they said it was a health concern. I found it ironic how what appeared to be black mold in the room wasn’t an issue, yet the eating a commercial food product in the lobby was. No other persons were dining and I wasn’t at a restaurant table, I was seated at a Lobby table in the water feature area. Ventilation air is dirty, leaving marks on the ceiling. Bathroom floor had scum and curtains were old/dirty. They were out of laundry supplies and couldn’t answer when they’d restock. Their afternoon snacks were pathetic. Some chips and hummus. Why even do it? The jacuzzi had a platform built over it, the staff stated it was permanently shut down. Only good thing was the cooks at breakfast worked hard and had a nice attitude. This property is very poorly managed and shouldn’t be allowed to be a Hilton property. They have this advertised as a 5 star property, that is comical. It wouldn’t even make a 3 star with how it’s run and the current condition. Very disappointed.