Elegant Nail Spa Ny Inc i New York

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kommentar 5

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  Courtney Richards

  :: 29 July 2017 17:10:44

  With a sad and upset heart I'm writing this review as I'm finishing my visit. Going from the best to worst in my book one visit at a time. I've been coming here for about 3 years now and not until lately have I become dissatisfied with the service. I get the gel manicure and usually spa pedicure. Mostly gel manicures every two weeks. Well they provide you with a card and after your 10th visit you get a free manicure. Well that didn't happen. Upon completion I presented my card and was told it was for a free regular manicure. So of course I'm confused because it stated that nowhere on the card. The owner does my nails so I'm explaining that maybe cards should read that because consumers will assume that the free manicure is the type of manicure you always get. That day I was so upset I left and came back because for a second I thought I was crazy. Still no resolution. I vowed not to go back but hey I'm loyal. Next visit after that - owner isnt there so I decide to allow one of the other young lady do my nails. Well she rushed, talked to her peer the entire which resulted in a worst manicure I've had in a long time. Then we reach today - callled to assure owner was there - made an appointment. Arrive there, she assisting someone else and stated it will be an hour wait. Then offered for someone else to do my pedicure and she would do my nails. LIES! Lady finish my feet and she then was instructed to do my nails. Of course she cut me in the process of completing the job and I'm totally over it. It's super sad because I've referred many people there and anyone that ever asked where I do. So to experience this and for the trend to continue visit after visit, I feel like a lost consumer because I don't want to meet new people or changed nail shops but some times you have to!

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  Jenny Ho

  :: 12 July 2017 22:11:54

  It is my favorite nail spa. I come here every two weeks. Five stars for the easy-going owner and good place!

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  Vera Zhuang

  :: 10 July 2017 12:46:50

  My favorite place to go for nails around this neighborhood! Staffs are professional yet super friendly, and always leave my nails looking so pretty!

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  Julie Wu

  :: 26 June 2017 18:03:28

  I was first time come here because my sister she recommended to me. It's like traditional nail salon that they had bright environment and place was clean. The staff was patient and nice! I did have a gel nail and it's pretty! Love it!

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  HE XIAO

  :: 11 May 2017 14:56:08

  Went there did my pedicure today, Owner told me that they will have this mother's day event on the 14th of May. I think I might take my mom there for celebrating Mother's day