Elaia Spa in Seattle

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comments 5

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  Michelle Mccrave

  :: 14 May 2018 15:28:48

  Great to use the steam room after a wonderful massage

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  Erin Urban

  :: 04 May 2018 19:34:39

  Absolutely wonderful experience! I was able to book in short notice. Excellent deep tissue massage that worked out the travel kinks. I had more energy after the massage and felt great!

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  Jacob Sullivan

  :: 20 March 2018 22:40:02

  I’ve been a big fan of Elaia for the past few years. It use to be the best hotel spa in downtown Seattle. I was very disappointed today. We ordered a couples massage, but were put in separate rooms. Not the end of the world, but still disappointing. The attendant said they would tell the front desk about our disappointment. My massage ended and they took me to the sitting area. I asked that they tell my companion where I was. Instead they took her to the locker rooms and it was 30 minutes before we figured it out and found each other. Very frustrated. When I spoke to the receptionist she said the couples room had been available the whole time. She apologized and offered me $25 off this visit. And then asked me if I wanted to add $50 gratuity to the bill. Really? For the number of times we’ve been to Elaia, the amount of money we’ve spent, and the frustration of today ... there are other spas.

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  RIKKI PARR

  :: 31 December 2017 14:18:13

  Had a good experience until the end, I had purchased a couples massage for my mother for her birthday. I certificate said I quote " couples hot stone massage (60 mins each) $140". Of course they make you pay at the end of the session. Well when they tried to charge me another $140 I was puzzled because I had bought a couples package, well they forget to inform you that the couples package only covers one person! No where in the certificate did it say it was $140 each. I was very upset! The manager was as rude as she could be to us, trying to make us feel stupid! Well, all we felt was robbed and very angry when we left!! Very disappointed with management!

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  Kelly Hennessy

  :: 09 December 2017 01:20:23

  My daughter and I stayed at the hotel attached to the spa on a Mother and daughter night in Seattle for her upcoming 18th birthday and it was amazing. The staff was informative about all of the perks we were welcome to enjoy before and after our treatments, the therapists were wonderful, the array of snacks and beverages were yummy, the amenities at the spa were great to assist us in prepping for our day prior to leaving and the pool, saunas and jacuzzi were all very clean. We felt very spoiled and very grateful.