Edible Arrangements in New York

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comments 5

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  Kassandra Marin

  :: 15 February 2018 18:59:44

  Very very horrible experience!!! Do not, I repeat DO NOT order from this store. Yesterday, February 14, 2018, my husband tried to surprise me with edible arrangements and when I got the delivery, I was presented with MOLDY STRAWBERRIES AND PINEAPPLES INSTEAD! These pictures do not do justice for the disgusting, rotten fruit that I received. When I called into the store and spoke to the receptionist about my rotten delivery, she simply gave me two options, to get store credit and or get it redelivered the next day. She could not even offer the option of refunding my husband. I considered to get it redelivered and as of today, February 15, 2018 I have not STILL received my fruits. Sad part is that, I’m only 10 mins away from this location. Worse experience ever! You’re better off just buying fresh fruit at the grocery store and arranging them yourself.

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  Bismark Appiah

  :: 15 February 2018 13:54:12

  Horrible customer service. They claimed to had delivered a package for my girlfriend but they didn't. I asked them to tell me the name of the person who signed for the delivery they kept me waiting on the phone forever. This is the worst edible arrangement store, I advice no one to buy fruits from there. Utterly terrible!!!!

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  Nathan M

  :: 02 May 2017 18:36:42

  Had a coupon valid at all edible arrangement stores. They turned me away saying "we don't do that here". Probably for the best considering other reviews saying how bad they are. Seems like they don't care about their bad reviews either.

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  Kitty Davila

  :: 08 November 2016 12:08:18

  Not responsive when item is not delivered to the recipient. Store staff should be more professional to their customers by ensuring where and the reason the delivery person was unable to deliver to the recipient. Not to make excuses for the delivery person when it was delivered other than to the recipient. without any feedback as to whom or where.

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  R Clinton

  :: 02 November 2016 15:24:31

  ATTENTION ! ATTENTION! Edible Arrangement is now selling spoiled fruit. I reached out to the store location and customer service and was informed that there's nothing that they can do regrading the spoil fruit.The manager was beyond rude and unprofessional and the customer service rep seems to have little interest in resolving this problem. I purchase many items from fruits from different location all over the tri state area and never received spoiled fruit . However, I am more disappointed the way the manager handled herself.