Edible Arrangements in Newark

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comments 5

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  Tanaisha Sanders

  :: 23 February 2018 18:01:13

  I ordered an edible arrangement to be delivered to my place of business ( a school). The arrangement was delivered to the wrong place because the driver who failed to follow all delivery INSTRUCTIONS also failed to confirm the arrangement was not only going to the correct person but most importantly the correct location. Please note, the school has only one main entrance/exit. I'm am extremely disappointed and will never order from this location moving forward.

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  David Esteves

  :: 18 February 2018 06:45:48

  After missing my delivery on V-Day and not getting any response from the store a call to corporate got me a response in 4 minutes....Well that I thought was going to fix the problem, quests again. They promised to deliver the next day with an extra box of chocolate covered mixed fruit and they still failed miserably. The extra box was not delivered and the delivery was made after the business they were delivering to was closed, luckily the security outside asked who it was for and knew the person that was getting the gift and allowed them to make the delivery minus the makeup box they promised in good faith . After speaking with the store manager their resolution was “can she stop by the store and pick it up herself “ my response was “that wasn’t the deal” they then offered to refund a $15 delivery fee and again I said no that will not fix what was broken I the first place.... I should have ask for my money back from the start but decided to let them make things right.... by the way I did file a claim with corporate and was told I should hear back from the store owner within 24-48 hours and it is now day 3 and I haven’t heard a peep. Great Way To Run Your Business 😡👎🏼

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  Isaiah Butler

  :: 15 February 2018 10:39:53

  This has been the WORST experience ever. Had an arrangement scheduled for delivery yesterday on Valentine’s Day, and it never was delivered. Called numerous amounts of time to check on my order (seeing they never gave me my order number) and they had me on hold for 45 minuets and then hung up on me. I called back, just to be placed on hold again until the store closed (how convenient). Poor customer service skills, just an all around horrible experience. I will make sure to go out of my way to make EVERYONE aware that this store SUCKS.

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  Xavier Spruill

  :: 06 February 2018 15:10:26

  Always out of something, or something always broken. Do not go hear expecting something particular. You will have to change your plans.

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  Kashiem Imgram

  :: 16 December 2017 12:53:03

  Spoke to new management today in regards to my previous order and he was very kind and helpful in making sure my anniversary was still special. A special thank you to Mr. Mohamed for your kind generosity and understanding. Will be back to do business very soon as long as he is there !