Edible Arrangements in Hicksville

🕗 opening times

comments 5

• 

  Steven Wowk

  :: 20 May 2018 15:41:56

• en

  Carmen Estrella

  :: 17 March 2018 13:02:11

  Ordered chocolate cover strawberries they were old not fresh at all

• 

  Joe Catalano

  :: 05 September 2017 17:41:40

  Terrible customer service. I ordered an arrangement for same day-delivery. It was 4:44 PM when I placed the order because I wasn't sure if the recipient would be home from surgery early enough so I ordered as soon as I received confirmation they were headed home. The website never indicated that same-day service would be a problem and they charged me $14.99 delivery charge. I specifically chose the Plainview store to take the order. About 45 minutes later I get a phone call from the Hicksville store informing me that same-day delivery would not be possible because they had no more trucks available for the day. Neither store closes until 7 PM. I called the corporate number to complain and they just route you to the store which obviously isn't concerned with customer service. So I called back and repeatedly pressed 0 until I got a corporate agent. He looked up the information and just confirmed what the store said. At no point in time was any effort made by the stores or the corporate office to rectify the situation. A simple, we'll refund the delivery charge as an offer of good-faith for our mistake would have sufficed but that was never on the table. The lesson is not to do business with this company. Just think for a moment that they ask you which store you'd like to process your order and then the stores just reassign it however they see fit. What's the point of even asking the customer then if they aren't going to honor the selection?

• en

  mike tracy

  :: 15 May 2017 08:15:38

  Quick, courteous and professional. And on Mother's Day, of all days to be crazy busy. Great job.

• 

  Joseph p

  :: 24 December 2016 02:25:32

  Absolutely delicious and even fun to buy for others