Economy Rent-A-Car in Newark

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comments 5

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  Derik Stowell

  :: 06 June 2018 19:14:08

  It's bad guys... Uncoordinated and you have to schedule the shuttle pickup.. I know the cheap rental looks enticing, but pay the couple of extra bucks and get your car in 10 minutes... If you DO go this route after reading this review, please comment on here so I can say I told you so.

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  George Mechreki

  :: 05 May 2018 21:03:43

  Waring. Waring, Waring, Don't be a victim Zero star is too much On arrival at Newark airport I called 973420008 for shuttle pick at 5.03 pm on the 24 April 2018 line drops out, then keep trying every a few minutes by 5.14 pm go through all the prompts when their line Conveniently drop out, called 5.16 pm a male talks to me gives me direction to pick up zone, bus bay 1 opposite terminal C and wait for a black Mercedes Van, at 5.32 I called to quires my shuttle pick up and was speaking to a female asking how long is the shuttle going to be or should I be get some one else? abruptly the male picks up to phone and says we have cancelled your pick up. Then I called 8773267368 assuming this is the rental car number to get some help and info on how can I find my way to the car rental area, explaining what had just happened to me by the shuttle company, only to be transferred to the same arrogant male person that had just cancelled my shuttle pick up, asking him again how to get to the car rental area, this time he says that he has cancelled the whole booking Realising that this man is the Prosecutor, the Jury. the Judge & the Executor. Finding our self totally stranded by the action of this person I have decided to write this review for the first time in life as an advice to any one seeking or contemplating to rent a vehicle from Economy Rent a Car at this location to think again as no price is worth the wait the pain and the heartache that this person will cause you and became a victim to his gratification I would also like to Advice Economy Rent a Car that this arrogant, heartless and callous Person should not be on your team as he has left me, my Sister and my wheel chair bound niece stranded in the cold of the evening after almost 26 hours of flying and transiting thought airports

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  Mary Harth

  :: 01 May 2018 16:14:24

  Very bad customer service. Rate was different than what I was quoted at. Would have rather spent extra money to go with a bigger company. Very shady area. A few miles up the road and the oil change light came on. The return process was better than the pick up. But had to wait 45 minutes for the shuttle to bring us back to the airport.

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  A. Marshall

  :: 18 April 2018 09:18:17

  Very difficult to find inconvenient location. I called for the 24/7 Park Plus shuttle and the guy verified my reservation time for 1030am. And then said, "It's 8 o'clock." As if I was out of line or inconveniencing him by calling for a ride. I was told that if I picked up early, I would have to drop the car at the same time. I told them that was fine. When I arrived at the rental office I was then told that I would have to wait until 10:30 because it would change the price of the car. Sitting here and my car is available. Was willing to pay more for the extra hours, but they have allowed me to waste my time. Never again.

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  Roy Traina

  :: 31 December 2017 14:59:24

  Stay away from this place. I've rented cars all over the world and never had a worst experience. For example, I went to return a child seat we had rented for 5 days of our 12 day rental and was told it would have to be kept (and paid for) for the entire rental. It took persistence on my part to get them to change it.