Econo Lodge Downtown South en San Antonio

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comentarios 5

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  Javier Gomez

  :: 28 May 2018 11:20:05

  I can't give a 0 star rating but if i could thats what it would be this is the worst hotel I've been to service is horrible the a/c goes out every 15 min and i got locked out of my own room for 2 hours they didt care about it never como to this hotel if you can pay $50 extra for another hotel just do it its totally worth it

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  Tanita M

  :: 21 April 2018 17:00:05

  Reservations for 4 rooms that were together were made several months prior. This did not happen. Each room had different problems. Broken furniture, damaged bathroom, extreme mildow behind a headboard, curtains that wouldn't close, etc....

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  AjBackAtAgain Dawson

  :: 09 April 2018 15:25:33

  I booked a room with this hotel, and while on the phone informed them I have a service dog. Also when checking in it was confirmed I have a service dog with me. Once I checked out I noticed a additional $50 for a "pet fee" I called speaking to the manager Peter, or Pete which ever it was. This hotel has no clue how to follow the ADA laws. I have called the Corp number and filled a complaint with Cassy. I will also be reporting this to the ADA which will be investigated by the law. Hopefully the GM Paresh will hire employees as well make sure staff of professional trained to know the ADA laws as well rights for them!

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  connie robertson

  :: 04 April 2018 13:15:12

  Usually I am easy going about our hotel rooms but this place was horrible. The first thing we encountered when we tried to check in was the fact that we had to use a glass prison like window barrier like you find in a gas station kiosk. There was a lobby and a desk but we weren't allowed in. I asked if it was a bad neighborhood but she said it was very nice. We got 2 electronic keys but only one worked but we still couldn't get in our room. Finally while lifting the handle up and shoving, we got in. There was a deadbolt but the other locks were all missing. Two lamp shades were broken, there was a smashed bug on the wall, some dirty residue on the wallpaper, ants crawling on the bathroom floor, and some other bug crawling around. One of the comforters had holes in it and the whole room needed repairs. We were so exhausted that we stayed to sleep but left early without even showering because it was just that bad. And all this for over $200/night because it was final four weekend.

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  Roberta Delgado

  :: 20 February 2018 08:41:05

  Good hotel. Good owners. Friendly staff and management. Nice rooms with a cozy feel to them like ur at home . Free cable and WiFi and breakfast every morning and great housekeeping service everyday. It's also located in a good area just off 35. Very welcoming to travelers and tourists and workers and family's on vacation and couples of course .