ECM FRAM in Arlington

🕗 opening times

comments 5

• en

  Peter Biltman

  :: 31 May 2018 11:25:14

  Knowledgeable staff. Great service. Fair price. I'd definitely do business again!

• en

  Henderson Diesel Repair

  :: 23 May 2018 12:37:20

  I sent over a 2 Detroit DDEC 4's for repair. The guy called me up and said one was bad and needed a power supply rebuild and the other was in good working order. So I had them repair the bad one. Got them both back yesterday and the first truck fired right up with no more issue. Still researching the problem on the other truck but good to know it wasnt the ECM. Thanks for the help and quick turnaround. I'll be using you guys again!

• en

  Alex Hutchins

  :: 17 May 2018 11:36:27

  I sent my CAT 3126 ECM in to be repaired after CAT quoted me close to $2000 for their solution. I sent it on a Friday and by Thursday I got a call saying it was ready. I sent my Cc info over and got my module back yesterday. They put it on my truck and it fired right up. I couldnt be happier at 1/3 the price. Great job guys!

• en

  Jeff Farrell

  :: 21 October 2017 15:05:40

  STAY AWAY!!! JUST A BUNCH OF CROOKS AND CON ARTISTS!! I sent an ECM for CAT 3126 down to them for repair. Unfortunately, I googled this company AFTER they received my ECM. The power supply for the injector solenoids had started failing. Before I sent it down I downloaded the flash file and truck characteristic programming off the ECM. So glad I did that!! They advertise diagnostics for $95 and repairing the ECM for $695. First phone I received was that I hadn't signed the MASTER AGREEMENT. I had never heard of that before, that should have been a BIG DANGER SIGN. So I signed it and and emailed it. Next phone call was OHHH, YOUR ECM IS SO BAD!! IT TOOK A HUGE HIT AND HAS A BUNCH OF BAD CAPS, etc, etc. Know how when your talking to someone and you get a bad feeling that your about to take up the backside?? That's what I got out of this conversation. So they told me "But we're doing you a huge favor and we have one of our rebuilt units all set to go with programming and flash files for $1295." Told them No, I want that unit rebuilt. Story story story from them. This went on for 3 or 4 days. Told them to send me an invoice for work done and just send the unit back. Told them I'd be going to Caterpillar. They didn't like that. I emailed down a return UPS label, they didn't want to return the unit. I received an invoice for a rebuilt unit for $1295 and a blank credit card form to fill out. Again, sent an email back stating to return the unit, send an invoice for the diagnostics, and use the return label. Finally 2 weeks later they told me $300 for 'deep diagnostics' and they would return it via COD because that's how they recover their diagnostic fees. They wouldn't use my return UPS label or use a credit card. So I went to CAT, paid $1970 for a BRAND NEW ECM, downloaded the programming off my laptop and the truck is back up and running. They still have my ECM and are holding it for ransom. I talked to the Texas Attorney general and found out they have quite a few complaints regarding this company. I emailed them all of my supporting documentation and emails and they are taking from there. Also contacted the BBB in Texas, bunch of complaints regarding this company with them. Next step is lawyer to sue their pants off.

• 

  Peter LESMEISTER

  :: 04 August 2017 08:10:45

  ABSOLUTELY NO IDEA WHAT THEY DOING , SUPER UNRELIABLE, NO COMMUNICATION, LIARS , BEYOND HORRIBLE. STAY AWAY PEOPLE.