Dunkin' Donuts in Charlotte

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kommentare 5

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  Lauren Kukla

  :: 09 May 2018 14:51:42

  The employees seem very unhappy working there, or some might say they're rude. The girl cleaning the floor was annoyed that I had to walk through her freshly mopped floor to get to the line, I even kindly said sorry and 'tip toed' and she just glared at me. The cashier whipped out his cell phone to text, and sighed impatiently, while a customer gathered her cash to pay. Another customer came to the counter because something was wrong with his coffee, and the employee greeted him with a rude tone and rolled his eyes. Apart from the fact that all shops should contain friendly staff, I think this uptown location should especially have friendly & professional employees considering all of the business they can get from the amount of constant foot traffic. I ended up walking out before ordering because it was so disappointing. I'd rather pay more money at Starbucks than be treated poorly at Dunkin.

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  mew

  :: 25 April 2018 11:54:59

  One of the noisiest obnoxious DDs I’ve been to in my life they play music inside so loud it gives me a headache you can’t even have a conversation with anyone when your inside and the staff is always doing something other than their job the tables are always nasty they always are moving stuff in front of you while your sitting down eating/drinking your food it’s just an unpleasant experience all around I will never be back here again Starbucks is right down the stairs and I’d suggest others never come to this DD unless you enjoy poor service. 😷👎

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  Allie Mills

  :: 23 March 2018 09:21:29

  I've never had my order made right. I order iced coffee....whenever I ask them to correct it they either scoff or tell me to deal with it. This morning I had to pick up a group order for my colleagues. I have never had a cashier so rude in my entire life. If they opened a new dunkin right next door to this one....this one would be empty 24/7

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  Brenda Dennis

  :: 17 January 2018 16:44:44

  I visited the location on Tuesday January 16, I ordered 25 box of munchkins, and a large cappuccino. Horrible!!!! The cappuccino was straight warm milk. No flavor. Nothing sweet tasting. And the cashier seemef upset when I declined the box of munchkins purchased by previous customer. I wanted no chocolate munchkins for my order. I doubt I go back. And I won't refer no-one.

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  Tim Kukla

  :: 11 January 2018 07:51:29

  Absolutely awful. The ONLY reason I return here is bc it’s the only option besides Starbucks for decent priced coffee. They’ll get your order wrong at least 1x a week so prepare to wait!! The mobile app sucks and management won’t try to fix wrong orders from it. Is it too much to ask for a free donut?!