Dunkin' in Arlington

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comments 5

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  Terry Bailey (T.B)

  :: 29 January 2023 00:01:26

  The turkey sausage, egg w/cheese on croissant w/butter on it. Is so DELICIOUS😋 and the workers that work at the drive thru window get you in & out in know time, and it can be a line of cars going thru the drive thru window and their customer service is very polite

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  Karolynn Hilaski RDH

  :: 14 December 2022 10:28:24

  I have been here twice now. The service is incredibly slow! They were rude about my order. I also ordered ahead and showed up 30 min later and they didn’t even start more order. The service is really lacking here and will go to a different location from now on.

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  Autumne Jae

  :: 28 October 2022 15:12:56

  The workers that worked today (10/28/22) around 3 pm were AMAZING. Nice. Greeted me. Had a great conversation with me. My favorite location in Arlington. Hands down the best experience I've ever had.

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  Gracie Kennedy

  :: 27 October 2022 11:47:50

  I’ve had it with this place. They really need to learn how to do their job. When a customer orders, you greet them politely, WITHOUT rushing them, and when they get to the window, you repeat the order and tell them the total. That is standard for every takeout place; trust me, I’ve worked at quite a few. There have been multiple times where they have charged me for the wrong order. To solve this, I took to ordering ahead so my order is in writing and there is less of a chance they will make a mistake and also save time in the morning. I give them TEN TO FIFTEEN minutes to make my coffee before heading over to pick it up on my way to work, and for the last couple of times I’ve had to wait an extra 5-10 min. I’m sorry what? It takes 15-25 min to make one medium coffee when you guys are cranking out wrong drive thru orders? Blame the short staffing all you want, but I think I’ve done my part to make it really hard for them to screw up, and yet, they’ve found a way.

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  Marie K

  :: 11 October 2022 17:59:01

  This is not the first bad experience I've had with this location. They rush you to take your order, stuff is wrong, they're rude, expect you to give them the money without even telling you the total. The final straw today was charging me for a $5 sausage that I never got (yes its on the receipt)! Oh and their phone is off or they're just not answering on purpose. Frustrating because I love DD and now I have to find a location further away because this one can't get it together......