Dunkin' in Cincinnati

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comments 5

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  Marian French

  :: 04 January 2023 06:49:37

  I ask for orders to be bag separately due to it was for different individuals in different departments however not first time it's not been given to me the way i order it.The prices charge i didn't figure i was asking alot

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  Donna Ford

  :: 21 December 2022 04:40:17

  Morning coffee was good. Pastry was delicious, and the customer service was excellent

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  Amber McHale

  :: 18 August 2021 10:09:33

  Probably the rudest experience I have ever had at a Dunkin. Didn’t even so much as acknowledge me and took 3 orders ahead of me when all they had to do was hand me my order that was a call ahead sitting behind the counter. Not sure what happened to the staff that used to work there prior COVID, they were great. This new staff needs to be retrained ASAP.

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  Donnie Beard

  :: 05 February 2021 14:13:49

  Manager of this location was very rude. Not sure what his name is. He is a black male, skinny. I was sitting at a table warming up because it was freezing cold outside. I was going to make a purchase but I was waiting for the line to dwindle down. It was busy that morning so I was waiting for the line to get shorter plus with social distancing requirements I decided to wait a few moments. He approached me and said very loud that I must make s purchase in order for me to sit there. I explained to him that I was going buy something but I'm waiting for a moment. I bought what I wanted and went back to my seat and enjoyed my sausage cheese n egg wrap and coffee. It was the way that the manager approached me. He said it loud so the entire store could hear what he said to me. Not the customer service expected at Dunkin. I have returned to the same store several more times and I have not had any more issues with this particular manager. However, I was in a few days ago and he approached an African Ametican man of that was sitting at a table sleeping and with no coffee or food at his table. He approached him and lowered his voice and told him he must stay awake if he is going to sit in his restaurant. Hmm. He was not asked to leave or to make a purchase.

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  Chaquata Thomas

  :: 11 July 2020 01:25:36

  They are so awesome here....and Im no where near a morning person... Very professional and always on time 💯😍 (This is a FROKEN HOT CHOCOLATE) YALL BETTER GET HIP 💪