Dunkin' in Somerville

🕗 opening times

comments 5

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  Gina

  :: 09 February 2023 20:26:34

  Very good service and the coffee was fresh, made right and had a bold flavor like coffee should(didn't taste like watered down coffee like SOME D. Donuts coffee taste lately) for a busy area it was not chaotic. This Dunkin Donuts is run smoothly, great place to stop on your way to work, hospital appointment or sit and have a coffee a donut with a friend to just talk.

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  Becki Warshow

  :: 18 August 2022 19:28:03

  Half the time they are fine. Nothing to write home about but they get the job done. Days like today, not so much. I placed an order for a drink and a breakfast sandwich. I get there 9 minutes later and neither item is ready, which was a little strange because the only other people there were already finishing their food. Then I get told they can't make my sandwich because the oven isn't working. I tell them to refund the money for the sandwich. She tells me to do it on the app. I explain I can't delete items once the order has been placed. She tells me to come the next day and she will make my sandwich. I tell her that is not an option. I ask again for her to refund the money and she says she will make the sandwich but it will take a couple of minutes. She actually lied about the oven not working, and only made the sandwich because she didn't know how to do the refund. Wow.

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  ram hari Khatiwada

  :: 15 June 2022 18:29:58

  I ordered small decaf coffee around 6:11 pm And I was told they were closing soon and they already cleaned and shot down decaf coffee machine. Store closes at 8 pm After some discussion I requested make decaf espresso and ask to add hot water and cream and sugar and they made that for me. Very disappointed with taste of coffee and brand of Dunkin . I was regular Dunkin customer since 2005 . I believe customer should treated fairly from opening hours till closed. Thank you.

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  Jeffery Soares

  :: 24 February 2021 06:25:12

  my online APP order is never ready on time. I would order when leaving the house and arrive 10 min and still nothing made and there is no line. my sweet pepper sandwich sometimes only come with 3 slices and if I am not mistaken these special bacon sandwiches are suppose to come with a decent amount. No time to check my food until I arrive at the office to see it that my food was made poorly. ***UPDATE**** After email conversations Dunkin’ will visit this location. To speak with manager. I did go back to order a sandwich and it was disappointing, look at photo. This is suppose to be sweet pepper bacon sandwich.

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  S.

  :: 24 December 2018 22:21:35

  Awesome branch! The Indian guy who served us was super sweet & friendly and above & beyond. I left grinning so wide. Great wonderful service! Loved the place, one of the best branches.