Duggan's Funeral Service en San Francisco

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  Murdis Smith

  :: 19 March 2018 15:47:11

  They simply suck by not being more accountable to the family. They lied about special arrangements they were supposed to make with a veterans national cemetery. Communication was DEFINITELY an issue. I would resort to another AA funeral home that is way more professional and caring of the family emotionally. The funeral coordinator was not present during service. It was puzzling. And I feel they owe the family an apology for not being more engaged and well rounded in their communications and for lying about arrangements they clearly did not make with a national veterans cemetery. That's HUGE! DO NOT USE THEM. Their administration staff is not on point and they lie about suing tasks they clearly did not do because the family is on top of everything and is aware of their lie.

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  Elizabeth Kerr

  :: 17 May 2016 12:00:20

  beautiful funeral home, very nice people, and so so so CLEAN! :)

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  Jesse Shubin

  :: 06 January 2016 21:54:45

  We had to do a medical termination which sucks to begin with but we went to duggins per UCSF recommendation and knowing nothing in SF we did. We got there and were told to come back in an hour or so becasue no one was available to fill out out paperwork. Stupid but ok. We come back an hour later still no one available but a nice woman named Tess tried her best to start the paperwork. Iliana or how ever its spelled came in and finished things up and told us that UCSF would have the fetus from 7-10 daysthen it would be 7-10 days for cremation and shipping. Well I call them 51 days later to see whats going on and they sounded like they lost EVERYTHING and couldn't figure out what was going on so they fed me some BS story about a death certificate (in this case there wont be one and they know that) and that they will ship the remains in a day or two. Now im waiting to get them but im skeptical that they are even the right remains so how am I to ever be at peace with that thought in the back of my mind? DO NOT USE DUGGINS IF YOY WANT CLOSURE TO YOUR LOSS!!!!!

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  Kathleen Rowley

  :: 25 November 2015 17:18:47

  Best funeral home in San Francisco. I have recommend this place to many of my friends. I even asked about the previous bad review. It turns out that was an estranged daughter situation and the deceased was handled by college chapel mortuary.

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  Christine Campbell

  :: 04 November 2015 15:15:42

  Probably the worst customer service I have experienced in a long time. Even more disturbing is the nature of the business with terrible customer service. I guess I should have shopped around. No return calls, no return emails. Thankfully I will never have a need for this place again.