Duane Reade Pharmacy in New York

🕗 opening times

comments 2

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  Chih li Kong

  :: 21 July 2017 18:24:12

  The head pharmacist here named Sarah (asian lady) decided to go on a power trip when my fiance went to pick up her script. My fiance had to refill 3 days early due to travel obligations, but the pharmacist refused, even after calling and confirming with the doctor on the spot. She required us to produce a print out copy of our travel itinerary, stating that the email on our iphone was not good enough. I refused to provide a print out based on pure principal and she further refused to provide us even her name and employee id. I am in the process of reporting her to the ADA and HIPAA for a violation of rights. She is not a doctor and has no right to pass judgement on our doctor's decision.

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  Jia Tse

  :: 16 June 2017 17:34:19

  Very slow pharmacist, staff is rude. No regards for other people's time.