DoubleTree by Hilton San Diego Hotel Circle in San Diego

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comments 5

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  Nypsirc

  :: 14 May 2018 11:05:56

  Horrible old hotel that has not been updated since at least 2003. I came here to stay for a vacation for several nights, I checked in, got in the room and was greeted by a non-working A/C unit and the smell of mildew. I went down to the front desk to notify them that the A/C was not working and they quickly sent the maintenance man up to take a look at it. A few minutes later I was told that they wouldn't have the replacement part until a few days later and was offered a different room to stay in. I accepted and moved next door to the new room and was greeted with the worst smell I have ever encountered in a hotel. Smelled strongly of mildew, with a mix of cigarettes, wet stinky socks, and major humidity (more so than normal, even for San Diego). Given that I was being charged $150 per night and an additional $22 per day for parking, I felt ripped off. I was paying 4 star prices for what felt like a motel 6. I immediately requested a full refund, cancelled my reservation for the week, left, and stayed elsewhere. The front desk was very understanding and graciously allowed me to cancel, even though I did have to ask multiple times for a full refund and not just half payment for 1 night. Parking here is a joke with a price of $22 per night. The parking garage, if you can call it that, is so tight and impossible to navigate and not even connected to the hotel. Do not stay here until they do some heavy re-modeling. You have been warned.

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  Caleb

  :: 11 May 2018 11:16:47

  Well we showed up to nice people but no bell service or so much as a cart. So we ditched the idea of getting our bags taken and decided to head for the parking garage which was surprisingly free (probably from the complaints). Anything larger than a 2 door car is going to have trouble in this garage as it is SUPER tight. No exaggeration there. So we lugged our bags down the parking garage elevator and down to the lobby where we found out about the $75/night deposit on top of their excess rate. So we get in our room and it’s nice nothing too fancy. Had what looked like Cola or maybe blood dried on the ceiling looking from the balcony and the carpet was soaked from them cleaning whatever was on spilt. (if it was indeed blood they clearly have an A+ cleaning staff aside from the dampness) As we awoke in search of coffee and hoping the lobby had something decent besides the stuff in the room we were again let down. No coffee in a hotel lobby. THEY EVEN RHYME HILTON come on guys.

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  Emily Gruber

  :: 01 May 2018 11:03:50

  Thr staff here was welcoming and lovely, they helped keep a package for me until I arrived which was a nice added service. The place itself smells amazing and it quite clean. The pool area is really pretty and the breakfast good was really good! I really enjoyed my stay here.

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  himekp

  :: 28 April 2018 01:04:46

  The rooms and overall hotel are very nice. They have an upscale feel with a great view on the upper floors. However, I don't like there is an additional fee for parking in a garage that isn't even connected to the building. To get back to your car, it's quite an awkward walk up. Besides that, the hotel pool and seating area was very relaxing and the room service menu was impressive. Overall, it was a great stay.

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  Kieran Wright

  :: 02 April 2018 17:19:59

  Our stay was perfectly fine. Check in was quick and professional, but not very friendly or welcoming. The room was clean, spacious and bright. The bathroom could use some updates but perfectly fine all the same. Great pool area with plenty of loungers to relax in the sun. Would happily book another night here.