Done Inc. en Austin

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  Heidi Tickle

  :: 03 August 2017 15:52:18

  We hired a handyman through this service to fix our dryer that wasn't generating heat. We thought is may be the filter but weren't sure of the cause. Guy cleaned our filter and said we needed a new heating mechanism. He would come back to install it once we got it. We got said heating mechanism and reached out to him directly, as he had requested... $99 later... our dryer was still broken and the done inc repair person was radio silent. We hired someone else who replaced a blown fuse and we were operable again. Nice guy at Done; but, we wasted money, and he was unable to accurately diagnose the issue or fix it. If you need an appliance repaired, buyer beware... these people per customer service are no more than handymen, who may or may not know how to fix what they have been hired to do.