Dillard's in Las Vegas

🕗 öffnungszeiten

kommentare 5

• en

  John Duncan

  :: 12 May 2018 23:58:06

  Marjorie is the manager of the cosmetic counters. She was an absolute darling who helped me with all my shopping needs. She is exactly what a manager should be! When everyone was busy, she swept in and save the day! Cheers!

• en

  Matt Knight

  :: 24 April 2018 16:30:04

  I forgot some dress clothes for a trip. Can always trust Dillard's and their sales. My rep was great too. Forgot her name though.

• en

  Elba Deinet

  :: 03 March 2018 00:46:46

  Great services especially at Summerlin location and great selection: gentlemen department ladies department linens, and very very great Christmas holidays department. Selections . Thank you to all specially to the manager Gary and his staff. 😊

• 

  Sunny Baath

  :: 30 January 2018 16:07:34

  Lynda at ladies shoe department just want us to leave. Doesn't want to shop here nomore. Nor the department in women's coat department any helpfull. Was trying to return a unworn coat which has everything on it tags and so on receipt, but the rep was so unhelpful that we ended up calling her supervisor. The whole return thing took us more than 25mins. Yikes. Hmm I wonder if the store manager are ever reading the comments the customer leaves them.

• 

  A Google User

  :: 13 November 2017 16:59:25

  Dishonest sales practices. Horrible customer service. I was shopping for a dress for a special occasion when I was "latched" onto by a salesperson. No was not a word she was willing to accept and I finally gave in and tried on a dress. It was an ok dress but way more money then I wanted to spend on something I was going to wear once. I told the saleslady that, and I thought her response was odd when she said " call me and I will buy it from you after the event". This was on a Saturday. On Tuesday I was home from my trip and decided to look at Dillard's online for another dress. Imagine my shock when the dress I had JUST paid $349 for was listed on Dillard's as final clearance at $122. I have never shopped at Dillard's before as we don't have them where I live. I called the 800 number for Dillard's to discuss this and I was told "we don't price match". With your own store? That made no sense. I had just been robbed of $220 by their Las Vegas store. So, I decided to call the Las Vegas store and was sure they would rectify things. I spoke to a manager, who also explained to me that they also "do not price match and they discount items every Monday so it was too bad for me". I was completely shocked that this is how Dillard's treats their customers. I was also told that I could NOT do a return at the store and then expect to turn around buy it at the discounted price, as that would take them several days to put it back on the floor. So buyer beware. This is a store who seems to be preying on the tourists and they have no qualms about ripping you off. So I returned the Dress and the accessories I bought along with it. Rather then make some money by honoring the sales price the store made nothing.