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1505, East Hartman Court, 68110, Omaha, Douglas County, US United States
contactos teléfono: +1 800-225-5345
sitio web: locations.us.express.dhl.com
mapa e indicacionesLatitude: 41.3095018, Longitude: -95.909594
Ryan Clausen
::They were charged with delivering a package containing almost $500 worth of merchandise and lied stating that they had contacted me and were advised to leave the package at my building door when in fact I was not contacted at all. As a result of this neglect my package was stolen from my steps. When trying to get in contact with customer service I was advised that there was not much that could be done as the delivery driver had stated I gave consent to leave the package at my door. Was told there would be a request submitted for reimbursement but have not heard anything back. This is truly unacceptable. The fact that the driver lied and claimed I had given permission to leave the package is truly absurd.
Larissa Mccardle
::They lie and don’t follow delivery instructions. Customer service is no help.
Truong Phuc
::Terrible delivery. Just 1 day to come these , need 5 day waiting to delivery when DHL Forwarded to a third party agent. Unbelievable.
Trever Colpetzer
::I had a package coming that was urgent, was supposed to be delivered today December 31st, 2021. Tracked my package and now the tracking says January 7th, 2022. This is unexceptable and I will never continuously use this delivery service again for any reason. Avoid this place if you can.
Emily Glissman
::The first day they tried to deliver I missed them. I was asleep. The next day they try to say they delivered. They didn't. There is no special entrance, no passcode, no animals, you legit knock on a door. Which I was waiting near by from 10 am- 9 pm. I didn't leave my house. The first time I called customer service I got hung up on. The second time I got told I would get called this morning around 845. Guess who didn't call? Called them again and they couldn't tell me when I was going to get my packages nor did they address the fact that whomever was supposed to call me and did not. So these guys have my phone number, my email, and my address and all I get is it will be out sometime today and if it fails again I have to do this or that. I work overnights. This is epic customer service fail.