DFCU Financial i Canton

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kommentar 5

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  S. H.

  :: 21 November 2022 23:59:32

  I've been a member for ONE month and they're already charging me fees for not having enough money in my account. Right, because I'm already broke so that must mean I can afford to pay you fees for being poor? Makes absolutely NO sense. Closing my account ASAP. Edit: They charged me ANOTHER fee to send me a paper statement. Are you KIDDING? Unreal. How has this place not been burned to the ground yet?

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  Cassie Russ

  :: 19 October 2020 18:06:44

  I went into this branch October 2020, and they had basically no coronavirus precautions in place, only floor markers and a shield at the counter. There where not individual use pens only the typical bank pens (held in place), no hand sanitizer, and the teller didn't have a mask on.

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  Tanya Ortiz

  :: 05 September 2020 13:46:08

  First off if the people answering calls give out the WRONG information how is it the customers fault!! Telling them you're sorry does absolutely nothing. A manager should do everything in their power to make it right. Not say oh well and hand out a card for the branch manager.

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  c Monaco

  :: 02 November 2019 17:51:44

  The customer service at the Canton location is pretty bad. Has been since day 1 & has steadily declined. When I spoke to the manager about it she said all the things she thought I wanted to hear, "sorry. I'll speak with the team members, etc." And when I left she snarkily said "have a nice day." I try to avoid the Canton location. Try Livonia or Novi or Plymouth.

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  Oopsa Dazy

  :: 31 January 2018 21:03:17

  I have complained 3 different times about what I go through the drive-thru and the teller announces right on loudspeaker for everybody to hear the amount of money that I'm withdrawing. To me that is a privacy issue. Each time I complain they promised it would never happen again but it did. So I contacted the regional manager he left me a message with his phone number I tried 4 times he did not call me back until this week and I said to myself too late. I have talked to other people who said they closed their account there for the same reason. Other than that they did provide good service every other way and they do have great perks