Deb's Hair & Wigs i Burleson

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kommentar 5

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  Kim Jones

  :: 12 January 2018 15:21:13

  I’m about to start chemo, which will make me lose my hair. This is difficult for me to talk about, but the sales woman insisted on questioning me about it. Then she had me try on a couple of wigs I didn’t like and I asked about some others. Despite saying repeatedly that I wanted real hair and knew the cost, she kept pushing synthetic wigs and showing me how to clip it into hair that I soon will not have. I told her I already had a synthetic one that I was very excited about which is why I was looking for a real one that I could style differently from time to time, and she asked to see it. Most people have been very kind and encouraging when I open up about my cancer diagnosis and my struggles with knowing my hair will fall out. I showed her the wig and she told me how cheap and terrible it looked and that I should buy from her instead. Then she said that because the woman who sold it to me was Asian, it was a cheap, fake wig that would look fake from a mile away. I left the store in tears and will never go back or reccommend this shop for anyone else about to start chemo. Also, as I was leaving the store crying, she made my mom pay $1 for me having tried on the wigs. I’m shocked at the insensitivity toward cancer patients and outright rudeness.

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  Marshawnna Jones

  :: 19 December 2017 19:05:55

  Lady was on the phone the entire time I was in the store. Totally ignored me. Another customer came in after and got help before me after I stood there in disbelief of what just happened. Asked who the owner was said she didn't give out that information I could give her the complaint and she would foward it. Will never step foot inside the store again

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  Kasey Bryan

  :: 02 September 2017 10:22:35

  I love it very good product. Nicest lady you will ever meet.

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  Jacob D

  :: 01 August 2017 18:15:12

  The store has a no-return policy if you put the wig on your head. After charging an absurd amount of money, the saleswoman put the wig on a purchaser's head without the purchaser asking her to she could "show them how to wear it." That also instantly makes the product non-refundable. This is a terrible business practice, and you shouldn't give your business here. Purchase a wig online where you can still return a product after buying.

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  Jane Bandy

  :: 05 April 2017 14:46:23

  My daughter in law & i went in there & the owner was so sweet & helpful. We told her we were gonna look around first & she was very kind & told us if we had any questions not to hesitate to ask. When i got ready to buy something she was extremely helpful. I bought the wrong color & had to go back & exchange what i bought for a different color & she gladly let me. I will definitely go back.