Davis Funeral Homes & Memorial Park in Las Vegas

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comments 5

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  John L

  :: 07 March 2018 10:40:41

  A lot of generic responses to the bad reviews. Ordered flowers from their website and they were never delivered. Finally got a refund and they promised to deliver flowers to family the next day free. Guess what? They were never delivered. You have one shot to get it right and they obviously fail on the regular. How many experiences were ruined due to bad business management? It's a big responsibility to provide a memorable experience to a grieving family. Judging from my experience and all the other reviews they should be ashamed of themselves.

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  Lisa Ray

  :: 01 February 2018 00:11:13

  My Mum wanted to say her final goodbyes to her husband Mr. Bingham and she was told that they were too busy to allow it. This is a shame. So very awful. What bad service this funeral home has shown...

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  Anggy Guizar

  :: 28 January 2018 15:09:45

  my husband passed away 4 weeks ago and was recommended to this funeral home, everyone was nice when we first went to look for arrangement since they want us to use their business. We had asked for a closed casket so imagine my surprise when i walk into the chapel with my kids and see it is an open casket, there was no communication between workers at all! We had arrange for a cremation but we did ask for them to take his fingerprints so we could keep, after we go pick up his ashes and fingerprints they inform us they had lost them and now there is no way in getting them.. We called, email and left voicemail after voicemail since they didn't call us to get the ashes and no one ever got back to us, if it wasn't because we went down there ourselves we wouldn't had known the ashes were ready to be picked up! Once we got there they kept us waiting for over 30 mins for someone to even talk to us about his ashes. After they get their money they have no sympathy for the family that is still trying to process everything.

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  Cassandra Clark

  :: 11 January 2018 16:53:41

  Would not have even given this place one star, but to review I had no choice but to choose a star. This place has hurt my family in a very despicable way, and now they are failing to make it right. My grandmother passed away in September of 2014, and since Davis Funeral Home off of S. Eastern is in our neighborhood and SEEMED like a decent establishment, we decided to have her buried there. My grandfather arranged to have her put in a joint vault, so when he passed away he would be right next to her in the adjoining vault. The plaque with my grandmother's name was to also have my grandfathers name, because my grandpa paid for the whole package up front. So my grandfather paid a little over $10,000 for the whole package (two vaults and a headstone/plaque with both my grandmother and grandfather's names engraved on it.) Fast forward to after the service and her burial; they have finally fixed the plaque with their names to my grandmothers vault (it took them quite awhile) and low and behold, we find that THEY PUT THE WRONG NAME FOR MY GRANDFATHER. The plaque reads "Anthony ------" my grandfather's first name is NOT Anthony, its Andrew. So after paying over $10,000 and providing official certificates to ensure they got the names correct, this mistake was unacceptable. However, the treatment of our family, and especially my grandfather, only gets worse from here. Rosemary, who works at the front desk, gave my grandfather and Aunt the run around every time they went to the office to have it fixed. One of her excuses was actually "Oh, the man who does engraving has been fired, we're looking for a new guy so as soon as we hire someone, we'll have it fixed." They didn't fix it, and after that my aunt and grandfather went down there AGAIN, and, surprise, another excuse as to why it hasn't been fixed. Let me remind you all that my grandfather has already paid them OVER 10,000 DOLLARS, and these people have the audacity to treat us like we don't know any better. After so many times of being told "we'll fix it" My grandfather has decided that he can't bear to go down there and see his wife with another mans name on the plaque. He has been severely depressed since her passing, and this has only worsened that. I would give anything to take my grandfather down there to visit her, but it upsets him greatly and his health is very poor. My mom and I have discussed this very seriously, and since it is now January 2018 (over a year) and they STILL HAVE NOT FIXED IT, we have decided to report them to the Better Business Bureau. This company has failed to provide what my grandfather paid for, a truly unacceptable act from a business that boasts itself on being credible. I fail to understand why fixing one simple plaque is so difficult for these people, and what makes me more sick is the fact that Rosemary and the other workers all pretend to be nice and caring. Obviously they do not care at all, and they think they can get away with ripping people off. Well that's not the case, neither my mom nor I will just stand around and let my grandmother's resting place be disrespected like this, and we're not going to let my grandfather suffer any longer. We have all the paperwork and receipts to prove that we did NOT rightfully receive what we paid for, and both google & yelp have provided me with a plethora of negative reviews. I myself am also considering contacting Contact 13, because I want to spread awareness that Davis Funeral Home is a shady business that treats it's customers with no respect or sympathy. And this has nothing to do with lacking empathy because the job calls for it; their memorial service for my grandma was acceptable, none of the issues occurred with this company until after they placed the incorrectly engraved plaque on my grandmother's vault. Any business who rips the customers off should have to right their mistake, but to treat my deceased grandma and grieving grandpa this way is disgusting.

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  Cindi Cooper

  :: 29 November 2017 20:12:19

  They took great care of my Mom before cremation. They are comforting and caring​. Taunie at the cremation facility took her time with me since I had to make all the decisions on my Mom's cremation and she went as far as to put the notes all of us wrote to Mom in her hands before cremation so Mom could take them with her.