Daniel's Jewelers i National City

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kommentar 5

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  Adrian Pinedo

  :: 12 March 2018 15:09:00

  Worst customer service ever, if your not making a purchase they have an attitude about helping you. I was sold a "Lifetime warranty" a couple years ago, I went in to get the item repaired over two weeks ago. When I went in they said "Lifetime warranty is only effective for two years". I paid out of pocket to fix the item, and was told I would get it back at the latest two weeks. It has now been 18 days and I called the store and was told the item is not ready...and could not give me a date of when it would be ready. Extremely unprofessional, will not be buying or repairing anything here again.

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  Oscar Magaña

  :: 23 December 2017 11:04:35

  Very nice people and always ready help you.

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  becky torres

  :: 12 October 2017 12:02:23

  Great friendly attentive customer service. Amazing selection and broad variety of jewelry to choose from. Went to several other shops in the same plaza and only this one had exactly what I was looking for. Happily spent over $150 with no regrets. Carolina is the most professional young lady i've met thanks to her i had the best shopping experience.

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  Liza Heredia

  :: 30 September 2016 16:42:02

  The staff are usually very helpful and not snobby. Service has been efficient in the past. I have ordered a ring before but this recent order, I was told to expect it in a week's time. When I called the store for the status on the ring I was told my order had not even been processed. This was 5 days later from when I first went into the store. I was told that the focus was getting new Merchandise out to the store and to expect my order at least 2 more weeks. I am not sure I want to do business with this company again.

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  Estuardo Mendez

  :: 14 March 2016 14:24:26

  Overall the costumer service is not the greatest when asking questions they dont know how to explain and if you call customer support they are so rude i had to be transfered twice because the ladies helping one named denise was so rude so my advice is ig your going to buy ask all the questions u need before u sign any papers or else you will end up confuse