D & L Commercial Roofing Southwest in Phoenix

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  Jeff

  :: 19 February 2018 13:48:44

  Terrible experience January 3 paid $2250 as 50% down for roof repairs and resealing. I was promised at that time the work would be complete by January 12. No one showed up. After numerous emails and phone calls we were promised the work would be complete by January 18. January 19 a worker came out and used an air blower on the roof. To our complete surprise on January 22 D&L roofing made an additional unauthorized charge to my visa for $1125. After another series of emails and phone calls we were promised our roof would be complete by January 26. On January 26 a worker came out and removed a large portion of patching material that was covering a large crack on our roof leaving or roof exposed to the elements. After all that we were fed up and asked Steve for a full refund. Steve agreed to refund us but as of today (February 19) has not yet done so. We are disputing charges through our Visa card. We filled a complaint through the Better Business bureau, D&L never responded and have now filled a complaint with the registrar of contractors. Buyer Beware