CVS in New Milford

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comments 5

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  Samantha K

  :: 10 May 2018 18:07:55

  The middle age blonde pharmacist was the most rude woman I have ever met. Rude to all other employees embarrassing them and threatening the poor girl to have to stay past her shift to train. Sickening. Will never return although it is so close to me.

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  Amanda Manginelli

  :: 04 September 2017 12:03:27

  This place has the worst customer service ever! Yesterday I went into this cvs and bought a box of veet wax strips that was supposed to have 40 strips and 4 wipes inside, I went to go use them today and there was only 10 strips inside and 3 wipes, I took them back to cvs for an exchange but did not have my receipt because I threw it out yesterday, I explained this to the cashier and she said "we can't exchange it without a receipt" I told her I used my cvs card and she said she couldn't look it up, I showed her the coupons that came on the bottom of the receipt yesterday and she chuckled and said there was nothing she could do without a receipt, I asked to speak to the manager and she said she was the manager (I believe her name was Carol), I told her that I didn't pay for a 1/4 of the box and her response was "it's not damaged, it's just missing pieces"....well that sounds like it's damaged to me Carol....the fact that she was so nonchalant like it's no big deal that I got a 1/4 of what I paid for and was smirking at me was very frustrating. I ended up leaving the store furious because of how rude she was and I drove over to the other cvs in new milford and explained the same situation to the manager there...her response was "I'm so sorry" and she gladly exchanged the product for me...that is how customer service should be, it's not my fault that someone else was dishonest and stole from the package, and then I come along and honestly pay for it and didn't get what I paid for.

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  Bernardo Gonzalez

  :: 30 June 2017 13:41:35

  Staff is friendly and helpful. The store is always clean and products are neatly arranged. Lots of parking.

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  C. Dong

  :: 26 April 2017 18:24:41

  Convenient and good priced, especially when you're a member. Friendly staffs make shopping here a pleasant experience, always!

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  HSquare 5777

  :: 25 April 2017 18:07:17

  Several times the pharmacy staff was tense and condescending even on the phone. At least the front area cashiers are easy going and friendly. To avoid being talked down to or barked at we recommend you fill your prescriptions at the Madison Plaza CVS on 364 River Rd. where they are always professional and friendly.