CVS in Suffern

🕗 opening times

comments 5

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  Dead Pool

  :: 01 March 2018 13:21:56

  Good luck getting the pharmacy to answer the phone no matter what time you call. Totally ridiculous for a 24 hr pharmacy to not answer.

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  Tina Teresi

  :: 08 January 2018 21:46:44

  HORRIBLE PHARMACY!!! Always count your pills, just picked up a RX and the count was wrong. Aside from the long wait times & rudeness from pharmacist, no one will answer your call. No one. Might as well drive there and ask all your questions in person. Beyond rude, worst service ever! And Harvy, if you dont like customers complaining, answer the damn phone!

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  Asif Hamza

  :: 27 December 2017 12:38:20

  Terrible customer service, not organized. I only gave 1 star because that was the lowest. Definitely not recommend this CVS pharmacy to any one.

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  Arif Bey

  :: 06 August 2017 23:31:21

  Stop complaining. I'm a former employee, but the majority of you customers are imbeciles. The pharmacy receives prescriptions from the ER, moonlight clinic, and several others... Those of you expecting a corporation like cvs to hire several six figure earning pharmacist are out of your minds... Also, stop calling the front of the store to ask them why the pharmacy is taking so long to answer the phone... you all want immediate service while you're in the store and then want to complain when a pharmacist or pharmacy tech doesn't pick up your call within the first 30 seconds... pick a struggle.. There's literally no way to expedite a call just because you call the front store or photo lab as a means to try and be connected to the pharmacy so quit...

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  Harvey Winter

  :: 02 July 2017 03:33:50

  I was hoping to leave a message for the manager of this particular CVS but I guess I have to settle for a review. Right now it's 320 in the morning and we just came back from CVS that Indian rock. We showed up at 2 AM after a prescription for pain medication has been sent in from the local emergency room for a broken wrist. We waited for 45 minutes while the lone pharmacist waited on a customer at the drive up window, another customer at the counter, and us. Each one of those other customers needed significant and timely insurance information, neither of which they had available. It was only after 45 minutes of watching my increasing frustration did the pharmacist ask the customers in front of me to allow me to go ahead of them. My transaction took a total of four minutes. What I don't understand is why a company as large and, seemingly as intelligent, as a major pharmaceutical chain would allow a single, solitary, pharmacist to be the only professional on staff dealing with computers, insurance information, telephones, drive-up windows, and walk-ins. It seems logical that the one simple thing this pharmacy should be doing is shutting down the drive-up window when there is only one pharmacist on duty. That allows the pharmacist to focus just on what is in front of and not behind him or her. I want to emphasize this was no fault of the pharmacist. This is strictly a managerial issue and I point the blame directly at the people making the decision to keep only one pharmacist on staff at that time running ragged trying to handle multiple points of transaction. If the management wants to contact me about this they have my number in their records. Order for me to post this I have to give it some rating. The one star I gave it his way too generous.