CVS in New York

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comments 5

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  Cameron Bertsch

  :: 08 March 2018 18:23:52

  Most inept pharmacy I have ever had the misfortune to use. Specific to this CVS at 79th and Broadway.

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  Marie Bissmann

  :: 08 March 2018 12:48:18

  While the staff is friendly & polite, they appear to be overwhelmed by the amount of prescriptions that they have to process. I always have to wait, even if there is no line. THEY CREATE A LINE,because of the volume of work they have to process.

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  lkd2725

  :: 09 January 2018 18:32:30

  The staff is very nice but I'm on hold forever every time I call. The only reason I'm sticking with it for awhile is because of my insurance coverage. To add to my frustrations, I think i'm saying something to the person handling my order and they're obviously hearing something different so I have to try and return meds every time. When I'm there, folks are milling about and the phone continues to ring and no one picks it up. In the end, it has to be the fault of management. Training or expectations. Either way, it's got to change. And fast.

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  Ben Wolf

  :: 27 September 2017 19:42:58

  Pharmacist picks nose and then handles your drugs! Just a notch better than the Duane Reade around the corner, but not by that much.

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  Ewerton Garcia

  :: 23 September 2017 19:56:40

  This store not always has what I am looking for. On my today’s visit it has what I was looking for but it was locked behind this plastic doors with a button where it said “press for customer service”. I pressed that button for about 10 Times. Each time I would hear an automatic announcement on stores speaker system announcing that customer service was needed on aisle 16, where I was. No one came. Walked two aisles to find two employees plus the manager of the store, yes the Manager, having what it looked like a happy gathering. When I exposed that I was waiting and had heard the announcement on speaker so many times no one apologized or neither asked me what the issue was and instead a employee just said “I didn’t hear anything” the Manager Just knowledge the situation said “ok, ok, ok” and didn’t do anything. Just let time hanging there. What a bad management and bad training these employees had? I left the store and never will be back.