Comfort One Shoes in Washington

🕗 opening times

comments 5

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  Taylor Mickal

  :: 11 May 2018 14:10:38

  I came in here to look for some softbed Birkenstocks. Ready to buy. I walk in and the associate, Richard, asks me if he can help. I explain what I'm looking for and he shows me the sandals. There are four sandals on display, two of which are the softbed. I point to one of the softbeds and ask Richard if they come in any more colors than this. He points to the shoe right next to it and doesn't say anything. I try to elaborate and he says "This is another color right here. I'm pointing to it right now." I said thank you and left. I don't leave reviews like this very often but that was just unbelievably condescending. Didn't even offer to let me try them on and order/ship them in another color or anything like that. Won't be going back.

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  Jody Rodrigues

  :: 01 March 2018 20:30:17

  Took a lyft all the way here. Arrived at 807, could see the cashier. Ended up calling and he told me they have been closing at 8. Update your website then. Complete waste of my money in getting here for nothing.

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  Guy Dupont

  :: 04 February 2018 18:31:03

  I went to this Comfort One store to find a sneaker/casual shoe that fits with my orthotics. The sales person Brad said he had some ideas and brought out 4 shoes to try on. I didn’t care for the any of the shoes that he brought out but wanted to try them on to see what brand fit best, etc. After trying the 4 shoes on Brad asked me which I wanted to buy. I felt that he was pressuring me for a sale. I also had sticker shock at this store. I am used to paying $50-60 for sneakers and the prices here were over $150. I don’t mind paying $15-20 more for personalized service but a $100 difference seemed excessive. I had a much better experience with Chrissy a few doors down at 1636 Connecticut Ave.

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  Laurie Landy

  :: 26 September 2017 15:27:25

  I have been shopping at Comfort One for roughly twenty-five years. I have problems with my feet and this is the only store I have bought shoes at in many years. They never try to "sell" me shoes, but rather to find a shoe that will work with my problems. The staff is well trained and professional.

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  Michelle Galaz

  :: 04 June 2017 22:51:31

  Great service. Sizing is European so they will measure your food if you are uncertain Prices high. Great quality.