Cold Stone Creamery in Westwood

🕗 opening times

comments 5

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  Noah Vega

  :: 31 May 2018 08:42:37

  Idek why im doing this supposed to be working on a project but got bored LOL

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  Ateeq Karmali

  :: 27 May 2018 15:51:30

  Should be renamed “Dollar Topping” Cold Stone Pardon the ethnicities but: -the white female employee in charge of your order, makes you feel like its a favor that she owed you by getting the order ready for you. Servings of the toppings are likewise meager in quantity - the asian lady at the counter believes in no customer service , apparently her husband owns the place As a bonus you might be greeted with the doors locked and employees chilling inside at 22:50 despite closing states 23:00

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  Aasiya Patel

  :: 26 May 2018 23:01:33

  Horrible service! I ordered a signature ice cream flavor and told the girl making it all the mix ins to put in. She did this with so much attitude..eye roll and all. Then when I tried to ask to speak to a manger, she said that he wasn’t around. Also, they were suppose to close at 11, but one of the employees tried to have the doors locked at 10:43, that’s 17 mins before closing. Super unprofessional. I’ve been to tons of Cold Stone Creameries, but unfortunately won’t be back to this location!

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  Caroline Bracey

  :: 06 May 2018 18:29:26

  Love love love this place!!! The staff is friendly and very accommodating. Plus the ice cream is delish.

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  Dominik Suter

  :: 15 April 2018 19:06:49

  My family and I have been enjoying cold stone ice cream for many years now, but today’s experience was a different story. 1st, the portions were very small, barely reaching the top of the cups see photos attached. To add to that, the service by the 2 teenage employees was horrible and unprofessional. When I asked them to correct the error and bring the portion size to where it should be, the answer was “it’s enough”. So I’ll let you decide about that. Bottom line, I will never stop by the Westwood cold stone branch again