Closets by Design - Long Island i Bohemia

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kommentar 5

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  Nelson Leon

  :: 23 April 2018 10:09:36

  I never write reviews but..... I priced out several designs from several companies before choosing Closets By Design. I then did some research and came across a few bad reviews, which caused me to cancel my order. I was going to pay more from a competing company because I did not need a headache while building out my walk in closet. Sue the manager called me to explain the reviews and ensure me that my experience would be an A+ one if I gave them the opportunity to earn my business. Understanding that sometimes-bad reviews can stem from many things and not be an indication of any real issue with the business, and appreciating the fact that Closets by Design took the time, showing me personal attention I went with Closets by Design. The result was a 5 star experience from beginning to end.The process was transparent, smooth, and resulted in a closet my wife and I are both extremely happy with. I highly recommend Closets by Design and can attest to their professionalism, attention to detail, and concern for their customer's satisfaction. I will upload a few pics of my closet for you to judge for yourself. ( 11x12.5 room )

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  Erik Schaffer

  :: 15 October 2017 19:42:24

  Awful company. I ordered a custom-made wall unit from them, and after demanding payment in full, they delivered a product that was absolutely covered in chips, dents, and scratches. When I reported the damage, the first words out of their mouths were “NO REFUNDS.” Sue, one of their managers, was supposed to come to my house to investigate the damage but didn’t show up; she sent an email forty-one minutes before she was due to arrive saying that she wasn't coming due to some fabricated excuse, but at that point I had already left work early and rushed home to accommodate her schedule. Since then they have made no effort to rectify the situation. I'm out $6000 thanks to them. I made a video documenting all of the damage (the pictures below are just the tip of the iceberg). You can watch by searching YouTube for "Damaged Wall Unit from Closets by Design in Bohemia, NY." Please take a look before you even consider doing business with this awful, crooked company.

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  Stephanie Santoro

  :: 16 September 2017 14:00:01

  The worse service ever. First I schedule an appointment and no one shows. Sue calls me the next business day and tells me the person that scheduled me wrote the wrong number down. OK. So, fool that I am, I schedule another appointment with Don. He comes to my home, takes up about two and half hours of my time, promises to give me a quote the next day, and nothing ... no response. Then I speak with him two days later to see if he was still sending something, he promised that night I would have it. Three days later ... I never heard from either of them again. If you want your time wasted, call this place. Awful service and I'm so thoroughly upset that I even allowed them in my home.

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  Dennis Sullivan

  :: 13 July 2017 19:25:57

  This company rose to this job. Salesman, Don worked with us and provided us with everything we wanted at a price we were comfortable with.The install team was great. It took nearly 6 hours to assemble this wardrobe. This company doesn't use prebuilt they custom made this piece for us when other companies said it was not possible. I would recommend you check this company out if you need a closet or a custom made piece.

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  Jill Devoe

  :: 23 March 2017 10:03:41

  Closets by Design in Bohemia designed and installed 2 large master bedroom closets. Elaine was our salesperson, she was fantastic to work with. She created computer images so we could see exactly how the closets would look before we agreed to the design. She met with us a few times before we finalized the designs and she made good suggestions along the way. A couple of weeks later the installer came and was able to complete the job in 1 day. The installer was neat, caring and a perfectionist! He cared that drawers were properly aligned and wiped down everything before he left. The closets look amazing and more importantly, they work perfectly well for what we need. I will definitely use them again for our other closets.