Clarion Suites Downtown i Anchorage

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kommentar 5

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  Han Nachtrieb

  :: 19 May 2018 05:28:18

  Avoid this place. Three day reservation, but stayed only ONE night. Facilities are worn with considerable deferred maintenance. Which would be minimally acceptable but for horrendous service and response to problems: room 132 had a bulb out, broken dispensers in shower and sink, and a door closer problem. Staff was unfavorable to address any of these issues, all of which should have been noticed and repaired on room turnover. Worse was the bumbling, disorganized check in. Couldn’t find our reservation made months earlier and confirmed. Put us in the “last room” because we are a “first come first served” place. Forgot to give us info and a bag our agent left at the desk. Frustrating clown show. We spend 200+ nights a year in hotels of all kinds around the world. Most management responds to problems and solves them, so it’s been a couple of years since we’ve left a hotel early - but we left here early because management and staff were unable to address anything...lots of excuses though. Oh, and the Clarion promise to resolve any problem immediately? Yeah, right. Hollow marketing. Don’t be a sucker. Lots of better places to stay in Anchorage.

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  Diane Warren

  :: 17 May 2018 10:22:02

  Very nice location. Room was large, nicely kept. Staff were very helpful and friendly. The lady in charge of breakfast was our favorite! We would definitely stay here again!

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  Shannon Farley

  :: 06 May 2018 18:00:33

  Very comfortable big, spacious rooms. Loved having the coffeemaker, refrigerator and microwave. Maid service excellent. Breakfast buffet good. Airport shuttle excellent.

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  Liam Short

  :: 27 April 2018 16:09:29

  Price and location were great, walking distance from most thing. The breakfast was pretty poor quality, but it is a hotel breakfast. Room was good. Had 9 mirrors. One very large stain on a stool and tje bathtub wasnt the cleanest, but it was an enjoyable stay. Would recommend if on budget.

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  Ian Walser

  :: 24 February 2018 02:31:50

  Check-in was slow, but staff was friendly. Room appeared somewhat dated and shower didn't work very well. Room was nicely divided between sitting area and bed which made it feel like the pull out bed was almost in a separate room. Pool was small and so warm that there was little point in having a separate hot tub. Complimentary breakfast was great, with lots of options.