Citigroup Private Bank en Houston

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comentarios 5

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  Joseph Cruz

  :: 28 April 2018 00:06:34

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  Mr Damien

  :: 22 March 2018 21:57:41

  Liberal Douchebags. SHALL NOT BE INFRINGED

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  Cynthia Lynn

  :: 14 June 2017 12:02:00

  I opened a new account with the $300 promotion about 6 months ago. I called to ensure I met the requirements of the promotion and was told I did (I was told by two separate individuals on two separate occasions). When the money was not deposited into my account when expected, I called again and was told I met the requirements and they filed an investigation. After several more calls to the bank, (and after 2 separate investigations), I was told I did not meet the requirements after all. Essentially 10+ phone calls over the course of 6 months, some over 1 hour, nothing. They always say they "report to a higher power" and it's someone whom you can never speak with to discuss your case. This places the responsibility of the problem squarely on someone you can never get in touch with and prevents the person you are talking to from being held accountable. This is a terrible business/banking practice. People need to be held accountable. In short, I feel this bank false advertises to get you to invest your money and then drags this process out for a long time so you keep it there. To me, this is a huge scam as someone else wrote. I do not and will not ever trust this bank. I eventually just cut ties with the bank and invested with another one that follows through with what they say they do.

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  Melvyn Tan

  :: 11 March 2017 19:14:07

  Was looking for an ATM and there's none. By far, Citibank is the worst.

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  Jessica Ramirez

  :: 19 September 2016 15:37:03

  I dont trust this bank. My money almost $800 was taken from my account without my permission. They agreed they made a mistake and said they would fix it. Called back 3 days later (Firday) and they apologized again and said the rep forgot to submit info to get my money sent back. I spoke with manager and she said she would fix the problem herself. she said it would take 24 hrs to get my money back. Its monday i and i still don't have MY money!!! My bills are overdrafting and sending fees to my account, i have had no groceries or gas for 6 days! And Im 6 months pregnant with 4 kids. Typically it wouldn't be a problem but my husband got laid off and im the only 1 making money right now. The money was taken out on my PAYDAY! Im distraught, stressed, and now in a deep hole of debt thanks to this bank stealing money from my account!!!