Circle K i Colorado Springs

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kommentar 5

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  misty Hill

  :: 30 January 2023 03:03:19

  This gas station put a $150 hold on my debit card for $40 worth of gas, it was the only money I had. I, my son and my dog needed food and couldn't do anything about it. It's been about 7 hours and they still haven't released my money. Thanks to you for a long hungry night. I'll never shop at your establishment again. And when I called your employee had no idea what I was talking about, she said I could call back tomorrow. WOW, GIVES NEW MEANING TO THE TERM CUSTOMER SERVICE

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  D Merriman

  :: 06 December 2022 07:59:49

  Homeless central! Watch out. The owners do nothing about it and will let them harass you while trying to purchase items.

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  Tony G. Vito

  :: 22 October 2022 21:51:52

  Always a pleasant experience at this location. RayRay is awesome and always provides phenomenal customer service. This location went out of their way to order a specific flavor of energy drink that they didn't have in stock, so that they had it when I went in the next time. They frequently have deals and discounts for the things you need. I would definitely recommend, say hi to RayRay, you'll leave with a smile.

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  Rachel Outman

  :: 08 February 2022 09:26:41

  All the staff working here at this gas station are amazing. When I was homeless they never judged me or my dog. They were always kind and very friendly. Some say they have an attitude but I don't blame them when you have people congregating in front of the gas station. They now serve hot food.. Pizza, corn dogs, breakfast sandwiches, ECT.

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  Karen Stuth

  :: 26 April 2019 17:58:25

  On Easter Sunday I went to this Circle K gas station on Colorado Boulevard to get a car wash. I paid at the wash terminal with my credit card and drove in. Nothing happened. There were no instructions, no lights, nothing. I thought my car placement might be the problem, so I drove forward and backward inside the car wash to try to get it to activate. I tried being in multiple places. After well more than 5 minutes, with nothing more than a bit of water dripping from the ceiling on my car, I decided maybe the car wash was broken. I drove out, parked and went toward. A guy named Vincent was coming out wearing a Circle K name tag; I said I was having trouble with the car wash. I asked if it was working. He replied, "It works if you are smart enough to know how to use it." I was instantly angered by this rude remark. I told him I had tried moving my car forward and backward inside the wash unit but the wash never activated. He said that it "seemed to have worked for everyone else", that "they didn't have any problems." Then I asked for a refund. He said, "How do I know you are even telling the truth about paying for a wash?" He asked to see my receipt. I explained that one never printed. Then I said I needed to prove I paid by pulling up my bank account on my phone to show him. I did that, and he continued to roll his eyes. He printed a receipt for me with a code. He said, "You need to never come back here ever again. I don't like the way you came in here." I explained I was just trying to get my car washed before I picked my mother up front Easter services. He said, "You're the one who needs to go to church." His co-worker at the next register started looking at her shoes. She wouldn't make eye contact. A customer followed me out and asked me if I was okay. He said he had never seen or heard such horrible behavior in his life. He kept asking if I was okay. I said I was very much okay but quite surprised by young man's behavior. The other customer said, "That guy clearly hates seniors. You were polite and that clerk was unforgivingly rude." I felt the clerk disliked seniors as well. Using the receipt code, I was able to get a very poor car wash - very low water pressure -- not worth the $12 and substantial abuse I received. Speaking to my senior friends at coffee Monday morning, they insisted I reach out to Circle K corporate. So far after leaving multiple voice mails in Circle K Rocky Mountain customer service voice mail box, NO PHONE CALLS. Circle K, look how you treat people. A guy like Vincent is hurting your brand in a very big way. Another review on this site said the manager was mean. Is it Vincent? Don't patronize this place, ever, people. SHAME ON YOU, CIRCLE K. And after a week of trying to reach you.....nothing.