Chipotle Mexican Grill in Phoenix

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kommentare 5

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  Joseph Walker

  :: 28 May 2018 18:25:03

  Always quick and efficient plus a great place to eat if you have a wheat/gluten allergy or a soy allergy.

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  Tiffany Sheets

  :: 14 March 2018 22:23:41

  I have come to this location for the last 4-5 years. Up until today, I have been very pleased with this location. I was next in line to place my order and witnessed one employee become upset with the other one because she had just made a takeout order too early. I watched the upset employee throw out 2 bowls and 3 large burritos that had just been made! There were several people in line behind me and you could hear them all say "whoa!" I knew the girl who made the order too early was new because I had never seen her before and I felt very bad for her. The upset employee then proceeded to grab the spoon away from the other girl to start making my order. When I got to the register, I asked the cashier what the upset girl's name was and he told me that he could not tell me that information, but that he could get the manager. So I told him to get his manager. The manager (tall older black guy) did come out and I told him that I had witnessed the girl throwing out enough food to feed 5-6 homeless people and I asked him if that was Chipotle's policy. He told me that it was their policy and that Chipotle does donate some of their food to the homeless. I am in disbelief that Chipotle would have a policy that allows employee's to throw out perfectly good food because it was made "too early" for a takeout order. Why not offer it to the customers in line or call the person who ordered it and ask them if they would be willing to pick the order up earlier. But to throw away perfectly good food like that makes me sick and now I never want to eat at Chipotle again. I also intend to tell my friends and family about this experience and to stay away from Chipotle. If this is in fact your policy, it should be changed. To waste perfectly good food like that in front of customers in my opinion, is extremely bad for business. I will not be back. Bye.

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  Melissa Gabrielle

  :: 05 March 2018 00:45:51

  This location has always been great for me. 4 stars because it is a very busy location, and I believe for this reason the staff is snappy and can come across rude. The gentilement behind me asked one of the employees how her day was going and her response was, "I just want to get out of this place." We get it, work is work, but at the same time, work is work. Just expecting a little more out of the staff. We can't love your company until your staff does. Also, the queso, worth a try.

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  Tonya D

  :: 17 February 2018 13:34:44

  I love their food, I visit locations around the north valley at least a few times a week for various food orders. But this location specifically, one of the busiest & most accessible, needs to train their workers way better before putting them out in the serve line. I'm not sure how to start this review, there's a lot of new employees lately & none of them listen correctly or seem to know where anything is. I realize it's tough being in the spotlight b/c customers are watching your every move but that's what the job entails. Being the face of the company. I've had trouble with communication & correct orders 4 out of 6 recent visits in the past couple weeks & I'm sick of it, it's annoying. It's not just me, they'll have trouble with the next person in line as well. Just a suggestion to hire more experienced fast-paced customer & food service employees. This used to be my favorite location b/c of the accessibility, but now I try to avoid if possible. 😔

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  Josh

  :: 15 December 2017 21:38:11

  Extremely down to earth people! I've been to this location many times and without a doubt its of my favorite. Ive had a lot of fun memories here. And will continue making more with the great service and food they serve!