China City in Cleveland

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comments 5

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  Brett Carmichael

  :: 12 April 2018 21:14:27

  DO NOT EAT HERE!!! Ordered from Grub Hub and my order was wrong. I cannot eat pork and order fried wonton thinking it was cream cheese. It ended up being Pork Wonton. The menu didn't specify any type of meat being in the Wonton. When I called restaurant to see what could be done the lady on phone (who doesn't speak very good English) claimed that I should know better and that all Wontons come with pork despite menu not showing that. She then goes on to say that it was my fault and that she will not be giving any type of refund. She then hangs up on me. I tried calling back to which she picked up phone and hung up again. Terrible customer service and ignorantly makes assumption that EVERYONE should know what is on their menu. All Chinese restaurants are different!!! Just terrible!

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  Amneris Molina

  :: 25 March 2018 18:39:35

  Love It! Service is awesome and my food is always fresh and tastes great. Will recommend in a heart beat.

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  Chelsey Struggs

  :: 15 March 2018 12:21:34

  I ordered general tso chicken with crab ragoon. The general chicken isn't that great in flavor and the lo mein is very bland. The crab ragoon was hard fried and just made a mess and not enjoyable. Not really worth the money I spent.

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  Keeping Jesus Forever

  :: 17 February 2018 15:44:58

  We ordered from here on two different occasions. Wish we learned from the first mistake. The food was awful. It was mushy, tasteless and literally unidentifiable. I ate a slice of carrot that only tasted like salt. I ate chicken that looked like something else. Waste of money. ALL of us threw away our food--again for the second time. Also, part of the order was not delivered.

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  Richard Montag

  :: 03 November 2017 15:58:10

  Ordered twice for delivery. The first time they omitted part of the order; when called they promised they said all they could do was offer a discount on the next order. The next order, which was placed online, offered no way to request the discount and of course when the order was delivered one of the entrees had been omitted (a pint of sweet and sour sauce does me no good without the chicken to go with it). We checked our order both times to make sure it wasn't us and no, it wasn't us. The food we did get was average at best. We didn't bother calling them a second time; just won't order from them again. Not recommended.