Children's Primary Care Medical Group i Chula Vista

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kommentar 5

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  Sandra Y

  :: 06 December 2022 11:56:07

  This place is a joke! The receptionist are lazy like there is no tomorrow, good luck in calling because you'll be on hold for an hour each time. And forget about checking in 15 minutes early to appointment because you won't even be seen until 45 minutes after you've arrived and checked in with the front receptionist. If your a new patient looking for pediatrics please do your research and go elsewhere, not unless you have tons of time and patience on your side, otherwise this place is not for you.

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  Jessica Garcia

  :: 02 November 2022 20:07:22

  I been coming to the Chula Vista locations every now and then I have an issue but today the Doctor that got scheduled for my son today was very unprofessional and made comments that were unnecessary and shouldn’t have been made and she seemed like she didn’t want to be there. She made me so upset, if I wasn’t needing my son treatment I would of told her something and walked out. She needs to be retained on how to talk to patients and whatch what she says

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  Letty Lozano

  :: 07 June 2022 16:45:59

  I've been bringing my Kids here for years. The doctors are normally great! but the receptionists and call center is just terrible. They take forever to answer calls, it seems like one is bothering them just by using their service. I had multiple negative encounters. With today not being the worse but just simply annoying and unacceptable. With the amount of time one has to wait to make an appointment, how is it the system glitches (Unless it wasn't the system) and they don't make the appointment? I arrive today- and they say they can't "accommodate" my daughter to be seen. How is it accommodating when she had her appointment? Apparently it was never scheduled! I have the call in my call history and everything! What a waste of time!! They wouldn't even give me a note for school saying I came in and and that there was a mixup or something for my daughters school. Unbelievable. TIP: Schedule over mychart & if they feel there is any mistake with your appointment -they will call you instead.

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  Amber Moreno (Amber)

  :: 19 May 2021 16:57:05

  Been taking my daughter here for about three years. I have NOTHING to complain about the doctors or how they follow up with care. The main and only issue is the rude receptionist!!! They make sarcastic and have extremely rude tones when asking questions. Last time I went to check my daughter in they were all just sitting there gossiping and had me waiting in front of them for ten minutes. You would expect better communication skills when working front desk for a doctor !

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  Luis Dominguez

  :: 10 January 2020 13:45:11

  The docs are great but the wait time is INSANE! With or without an appointment! Had appointment at 940 which I arrived early as instructed for checkin and got into a room until 1036 and still had to wait for the Doc as there was another patient ahead of us. There were also patients who arrived after us and even walkins who were seen before us. Very frustrating and disappointing! Bottom line we keep coming due to the great Docs here!