Children's Minnesota Minneapolis Hospital en Minneapolis

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comentarios 5

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  chalino lopez

  :: 07 March 2018 10:05:32

  Por el buen servicio

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  Chris Heyer

  :: 16 February 2018 10:11:13

  Good care. Terrible Administration. We appreciate the care we get when we are physically in the hospital (genetics) but I have to knock off 2 stars for the terrible administrative experiences. 1. They do not call the right contact with lab results as instructed. 2. They leave voice mails asking to call back the general operator who refuses to connect you with a real person and lands you in another voicemail box. 3. I was told testing results were sent in the mail only to find the postmark was dated a week later. 4. The online system does not allow self registration, leading to more back and forth voice mails. Again, getting the operator who doesn't know where to transfer the call to. 5. I was told that I would receive reminders to set up more labs and I never have. 6. We get two separate bills for every appointment. 7. One of the two bills is not itemized at all. Only a date of service. You have to call to request that an itemized bill be sent every time. 8. Do not get calls back after leaving voice mails 9. I was told I'd get a call back on the same day (Tuesday) and did not get a call until Friday.

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  Molly Ann Niesen

  :: 15 February 2018 09:24:22

  The staff here is so amazing. We spent time in the emergency room department and we were cared for extremely well. Our son was only a month old and diagnosed with RSV. Our son then was admitted, after many doctors took the time to evaluate him, into the PICU to have breathing treatments and further evaluations and the proper on going care. Thanks to all the nurses who helped our son have a speedy recovery.! God bless Ya'll!

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  B. Michelle Lucas

  :: 01 February 2018 20:35:59

  Everyone here was wonderful and took great care of my child! As soon as we walked through the doors of the emergency room, our experience was great. Even though we had to wait in the ER for a long time, the triage nurses, receptionist and security were all kind and friendly. Nurses Karen and Raina on ICC were very kind and gentle with my child. Thank you Children's for having such wonderful employees!

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  Theresa

  :: 10 January 2018 16:17:54

  Thank you for taking such great care of my children every time. I also think the update on the building is great. Parking is always easy. Staff is always sweet and prompt. My kids never fear going to the doctor or hospital because we continuously are in good hands. No one ever enjoys going to the hospital but the staff here makes it as enjoyable as possible by always greeting us with open arms. We never have an issue with insurance. Our questions and concerns are always addressed. I never feel like we are in a crowed because attention is so personalized. Thank you for the great work you do!