Chase Bank in Bolingbrook

🕗 opening times

comments 5

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  Siulgr L. A.

  :: 04 March 2023 12:42:33

  Excellent service very friendly staff

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  Tavia Daijhanique

  :: 03 January 2022 23:41:01

  The bank tellers here were EXTREMELY rude. As soon as I walked in the building they gave me attitude 0/10 highly DO NOT recommend this branch. They are very unprofessional and rude

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  Nadja Lalvani

  :: 31 August 2021 17:09:43

  Teresa Hakey is a godsend! My 87 year old father was having issues with his mortgage account as well as other challenges. She always made time for him. On more than one occasion, he was in her office for more than an hour. she so patiently and effectively tackled each of his issues one by one. they were not quick fixes, and it often took a couple different visits to finally resolve. I am so very grateful to Teresa for really taking the time to provide the most amazing customer experience we’ve ever experienced! The level of service we received was more like a small hometown bank than the huge entity Chase is. I highly recommend working with Teresa at Chase! she truly cares about her customers and goes far above and beyond her assigned role in the organization.

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  Tiffany

  :: 14 August 2021 15:21:01

  Chase is getting ridiculous l have been a customer well over 15 years and received a fee for Depositing a check through their Mobile app that was not read correctly. They stated they were unable to waive the fee because they have a new system. I have not asked for a fee to be waived before and I felt unappreciated as a longtime customer.

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  N Lupyvovk

  :: 31 July 2021 12:05:24

  Nobody at the front to make an appointment or help with some questions. Was waiting 15 min, no attendance