Chase Bank in Dallas

🕗 opening times

comments 5

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  Julie Winter

  :: 16 May 2018 16:40:34

  This is a great branch! It’s a little tough to get to just with the traffic in the area but once you get inside the staff is friendly and gets even my weird requests taken care of. James is the Private Client banker and really goes above and beyond.

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  Tatiana Stark

  :: 26 January 2018 19:01:21

  Terrible customer service and lazy management. We arrived 30 minutes before closing time to open a basic checking account, but both the branch manager and their Relationship Banker, Dax Mancini, advised me that I need to set up an appointment another day. I've opened two other accounts with Chase before and it never took more than 20 minutes. They practically kicked me out 30 minutes before closing time because they were too lazy to do their job. When I was getting inside my car, I could see them just standing there, laughing, without any customers at the branch. I called to see if they can still see me before closing, but the branch manager kept talking over me in a rude manner, explaining that it will take half an hour (!) to open an account.

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  Ilary Oni

  :: 27 December 2017 16:48:17

  Poor management, very inconsistent way to handle important matters. 1 teller, 2 bankers, and the rest are always" on their lunch hour". Can't wait for the era of using a teller is finally over. Thankfully there is online banking and Atm deposits!

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  Bethany M

  :: 30 September 2016 16:53:02

  No matter what situation I bring in to this location. LaKell is extremely nice and helpful. He goes above and beyond and smiles the whole time. Thank you for having employees like LaKell.

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  Paul Saputo

  :: 05 June 2016 13:43:47

  Fantastic customer service, and the wait times are usually not too bad. I like most Chase locations, and this one is one of the best.