Chase Bank in Fort Worth

🕗 opening times

comments 5

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  Devon Zacharias

  :: 06 November 2017 13:27:19

  Chase needs to work on customer service at ALL branches. Somehow they’ve got it in their head that they are doing consumers a favor- When In reality any customer who CHOOSES to do business with Chase is doing them a favor by giving this ‘bank’ any business at all. I’m a little stunned to be completely honest.. you must have an appointment. Like what the hell? Since when did the consumer have to plan their lives around bank staff? Negative ghost rider. It’s a bad business plan, and pisses people off immediately.

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  Chris Dunlap

  :: 24 August 2017 15:40:24

  Was with my friend in the drive thru thing they sent him the wrong Id and just took awhile

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  Nathan Query

  :: 01 June 2017 05:24:01

  Been here three times within the last month. Every time I am greeted by an employee at the front desk and they help me with any account issues. They will take the time to learn your name and it adds a personal touch. Employees have been helpful and engaging.

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  Mark Wave

  :: 30 March 2017 17:07:34

  Bank never has employees available to help you open a simple checking account!!! There are always plenty of people standing around, but never anyone available to help you for one reason or another. You can't open a simple checking account online, so you're forced to wait and wait and wait in the bank!!

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  brandontylerwright brandon wright

  :: 12 November 2016 13:08:36

  Where to start? From the lack of courtesy to the extended wait times I absolutely hate coming to this chase branch. I am currently sitting in line for a banker at the the drive up section and have already been here 30+ minutes. I'm not sure why this bank never uses more than one lane when there are 6 lanes available.