Chase Bank in New York

🕗 opening times

comments 5

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  John Estrella Jr.

  :: 21 May 2018 13:54:51

  Had a pleasant experience here. Was greeted at the top of the escalator and helped with a withdrawal slip. I always feel that if a teller is unable to help someone, they shouldn't be behind the counter or should have a "closed" sign on their station as it looks like they're ignoring you. There were two tellers behind the counter. One was with a client and the other didn't have anyone but was looking up and then back down at her screen. Didn't say anything. After 1-2 min, the person who greeted me at the escalator came behind the counter and assisted me. She provided excellent service from arrival until i left. Even warned me that my license is about to expire.

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  Elliot Napakh

  :: 01 May 2018 16:35:04

  I am a long-time Chase customer. I went in to get Medallion signature guarantee. After waiting for 30 mins, I was informed that it is their (apparently new) policy is to only do 'Account Transfer' Medallions. Very inconsiderate.

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  Dan T

  :: 17 May 2017 09:55:31

  Poor service. There is no responsible party on sight. The employees are nice, but nice does not get business done. I have $500,000 on deposit and I am treated like a month-to-month client. Use a different branch.

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  isholin

  :: 25 June 2016 10:57:04

  prompt and cordial customer service. very convenient hours of operation. good teller service. They have safety deposit boxes here

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  Brent

  :: 18 December 2013 10:18:53

  Awesome Bank Great Service :)