Chase Bank in Oakland

🕗 opening times

comments 5

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  Sverre Slotfeldt

  :: 04 October 2022 16:32:51

  Not my personal account, I was visiting Chase again on a client matter. Have done business with this branch in the past, and everyone I've met here are super friendly and helpful. This time I met with Ryan, who was very professional and helpful, even if I did not have an appointment. I see some reviewers are complaining about parking, but I think they forget that free parking for patrons of Lakeshore merchants is available across the street, outside Trader Joe's. I recommend this bank/branch. However, as of writing, the hours listed here on Google are off. Business hours are 9 AM to 5P PM, M-F.

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  Jennifer Collins

  :: 03 June 2022 20:35:57

  Im appalled at the heavy set Indian representative Who told me I couldn’t change my baby in their office. Her behavior was beyond insulting as a mother and she had no remorse as she sees me struggle to help my baby. This is the most un family friendly business establishment I have even been to. This is the kind of place that would shame you if you have to breastfeed. I can not believe places like this still exist.

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  Erin Grote

  :: 15 July 2020 18:12:30

  Easy, and convenient location. Everyone who works there has been so pleasant and friendly. I can never get ahold of anyone on the phone though, which is why I'm giving them 4/5 stars.

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  Gorlan Yuen

  :: 26 October 2017 18:36:59

  Excellent location. Parking is hard to find, but associates are great at what they do. Brandon, in particular, was very helpful in introducing me to opening a security box. He walked me through the steps in how I'd be able to access it and how I can share ownership of it.

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  Haregu Gaime

  :: 29 March 2016 16:59:31

  I generally love this bank, its a bank I frequent all the time, but I walked in today and the service was horrible. The banker is condescending and uninformative, the manager there, who I generally have had a good interaction was just us unhelpful. I did not get any of the answers that I wanted. Yes the branch manager and the Banker can feel satisfied in "showing me" but they are customer service agents, who jobs is to ensure costumer satisfaction. Until today, I have gone into that bank with the understanding that regardless of the outcome, at the very least I was looking to get good customer service. very disappointed.